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Healthcare
For £15.50 per person, per month you can access a range of services including
Everyone pays the same price, there are no hidden fees or excesses to pay.
Worried you’ll get rejected?
Don’t be. Whatever your medical history, we’ve got you. When we say everyone is welcome, we mean absolutely everyone (all UK residents).
Because what really makes us different is that we’re run for all our members, and everything we do is for our member community.
We’re not about private healthcare for the few, but private healthcare for the many.
We have a national network of over 500 facilities providing members with access to diagnostic consultations and tests.
We also have a national network of 43 specialist hospitals which includes five hospitals for paediatric services at which we can authorise your surgical and other treatment procedures.
Members living within our calculation of a two hour drive time of the Benenden Hospital will undergo their diagnostic and treatment services at Benenden Hospital which is rated ‘Outstanding’ by the Care Quality Commission (CQC). Subject to the availability of the required specialty.
And our healthcare includes even more
You can call the 24/7 GP Helpline to book an appointment with a UK‑based GP for you and your family as soon as you join.
After six months you can request access to physiotherapy, diagnostics and after 24 months treatment^ when there's a wait above our current NHS wait time threshold.
David McAfee - Joined 2021
"For people who cannot afford private healthcare from the big multi-national companies, Benenden Health is affordable, prompt at letting you know if they can help and in my humble opinion 10/10. I would recommend if you can afford a Benenden Health membership".
Services included within your healthcare membership
With your membership you can access care such as 24/7 GP and Mental Health helplines, plus access to services such as Physiotherapy and Medical Diagnostics and Treatment.
Your Benenden Health App
Access the benefits of membership on the go
Access 24/7 GP services and request support through our Mental Health helpline.
After six months of membership, you can request access to private Medical Diagnosis and after 24 months^ access to surgical treatment in just a few simple steps.
Use the Wellbeing Hub to access a wide-ranging choice of articles, videos and recordings to support your mental wellbeing, fitness and nutritional needs.
Join our Online Community and connect with like-minded members, share experiences and hints and tips.
Download your guide to Benenden Healthcare to find out more about:
- What's included in your membership.
- Which services are excluded.
- How to access our services.
In our monthly newsletter we share helpful tips on:
- Healthy eating.
- Ways to improve your mental health.
- Information on common health conditions.
Find out more about your membership, including:
- Accessing rewards and discounts.
- Adding loved ones to your membership.
- Answers to your most frequently asked questions.
Private healthcare services included in your membership
For £12.80* per person, per month, you can benefit from a range of private healthcare treatments and services. Some services are available straight away and some are available after six or 24 months^ of membership.
From day one of your membership
Relax knowing you can talk to a professional about a health concern 24/7.
After six months of your membership
When you need us for something more serious, we’re here to offer help with that too. We offer the following healthcare services only after six months of membership to help ensure there's enough money in the fund to support our members.
After 24 months^ of your membership
Accessing our services
We complement the NHS by offering access to private healthcare when members experience delays with NHS appointments. We’re aware that the private healthcare network is also facing demands due to the pressures within the NHS. Your consultant/healthcare provider will be able to give you guidance, should you face any delays in accessing the service you need.
Service exclusions
There are limits and exclusions which apply to your membership. Our healthcare services are provided on a discretionary basis and are subject to the resources we have available. Some cases can be dependent on a GP referral, NHS wait times and the type of treatment required. For further information on limits and exclusions please refer to the Guide to Benenden Healthcare.
Our treatment and diagnostic facilities network
- We have a national network of over 500 facilities providing our members with access to diagnostic consultations and tests.
- We also have a national network of 43 specialist hospitals which includes five hospitals for paediatric services at which we can authorise your surgical and other treatment procedures.
- Our hospital network also includes our own Benenden Hospital located in Kent.
Download your guide to Benenden Healthcare to find out more about:
- What's included in your membership.
- Which services are excluded.
- How to access our services.
In our monthly newsletter we share helpful tips on:
- Healthy eating.
- Ways to improve your mental health.
- Information on common health conditions.
Find out more about your membership, including:
- Accessing rewards and discounts.
- Adding loved ones to your membership.
- Answers to your most frequently asked questions.
Think private healthcare isn’t for you?
This is healthcare done different. So people of Britain you can be sure we’ve got you. Your worries, your sleepless nights and even your bunions. We’ve got the under the weather you. The don’t have time to see a doctor you.
And the healthy you too. With nutritious recipes, exercise tips and a world of wellbeing at your fingertips.
Only £15.50 per person, per month.
Doing things differently - making healthcare accessible to all
We're not a health insurance provider. We complement the NHS by offering access to private healthcare.
To keep costs low, we don't replicate some of the major services provided by the NHS. For example, joint replacements, and brain, heart and cancer treatment.
We offer immediate access to 24/7 medical and support helplines. Plus after six months you get access to diagnosis and after 24 months^ access to surgical treatment at hospitals nationwide when there's a wait above our current NHS wait time threshold.
To keep our healthcare costs low, our services are provided to you on a discretionary basis and are subject to the resources we have available. This means:
We'll ask for a referral from a qualified NHS practitioner for any request for treatment or diagnosis.
We'll ask you to stay on the NHS unless your wait time meets our threshold.
Access to over 200 procedures. These procedures are considered less complex and are typically considered as elective, which means it is planned in advance and is not considered an emergency.
There are some limits and exclusions to membership. Examples of medical treatment not on our approved procedures list are joint replacements, and brain, heart and cancer treatment. Please review these to make sure we're the right fit for you and your family.
We also want to reassure you that our discretionary approach has served our members well for more than 115 years.
This approach means we can manage our funds and our services to help you and your family when you need our support.
Anne Keenan – Joined 2020
"Anytime I have had occasion to contact Benenden Health, my queries have always been answered by a very friendly and helpful member of staff. It's reassuring to know that medical advice and appointments, when necessary, can be arranged promptly and efficiently. I've recommended Benenden Health to my family and friends".
Frequently Asked Questions
Download your guide to Benenden Healthcare to find out more about:
- What's included in your membership.
- Which services are excluded.
- How to access our services.
In our monthly newsletter we share helpful tips on:
- Healthy eating.
- Ways to improve your mental health.
- Information on common health conditions.
Find out more about your membership, including:
- Accessing rewards and discounts.
- Adding loved ones to your membership.
- Answers to your most frequently asked questions.
To help you understand if Benenden Health is right for you please review the documents below.
Already a member of Benenden Health?
Benenden Health has teamed up with your employer to give you this special offer
£25 M&S Gift card when you join Benenden Health.
- If you are a new member you will receive a £25 M&S gift card when you join Benenden Health.
- To qualify for the incentive, the new joiner must remain with the Society at the point the gift cards are sent.
- Gift cards will be sent within 52 days of the join date.
- No alternative to this promotion will be offered.
- Offer subject to availability. We reserve the right to withdraw or change this incentive at any time.
It takes only a few minutes to sign up
No quote is needed and everyone is accepted. You can join us online day or night, all year round. Joining Benenden Health is quick and simple.
Once you've joined us, you will receive a welcome email within 30 minutes and your welcome pack in the post within 10 days.
^ If you joined us before 19 February 2024 you can request Medical Treatment after six months of membership. If you joined us on or after 19 February 2024 you can request Medical Treatment after 24 months of membership.