Our services during COVID -19 - Health Cash Plan
Contact us
Health cash plan customer services
Call us on 0800 414 8071
Lines are open 8.45am to 5.30pm, Monday to Friday
You can also email us Benenden@bhsf.co.uk
If you’re in financial difficulty due to COVID-19 and need to discuss your payment options please contact us on 0800 414 8071
Extended claims period
As a result of the coronavirus (COVID-19) outbreak, we have extended the amount of time you have to claim from 13 to 26 weeks. Please be aware that any additional costs relating to PPE as part of your treatment for cash plan claims with not be reimbursed. PPE is classed as a consumable, which is noted as an exclusion in the Terms & Conditions
The quickest way to claim is using our online portal
Did you know that you can do more online than just submitting a claim?
You can also:
Manage your contact & payment details, check available benefits
Find a copy of your policy Terms & Conditions
Search for local practitioners (GP, Opticians & Dentistry)