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new member enquiries 0800 970 6517 *

Making a claim

It’s simple and quick to make a claim on the benenden health cash plan. The cashback from each claim is paid directly into the bank account, which your monthly premiums are paid from, so there are no cheques to cash.

How to make a claim

Simply keep your original receipt for any treatment you or your family pays for and return to us along with a completed claim form. All claims must be submitted within 13 weeks of the date on the receipt for the treatment.  The benefit period into which a claim falls is determined by the date of the treatment, not the date a claim is made.

STEP 1: Download a claim form, call us to request a claim form, or use one of those sent to you with your membership pack

STEP 2: Fill in all the relevant sections carefully. Missing information may delay the settlement of your claim

STEP 3: Sign the form – this is important as we are unable to deal with your claim without your signature

STEP 4: Send your completed claim form and original receipt(s) to:

benenden health cash plan
PO Box 742,
Harrogate,
HG1 9PQ

Next Steps

Apply now

Once you've read the Plan Summary and decided on a plan level, click on the button below to apply to join.

Apply now

Call on

0800 970 6517*

Or, if you prefer:

Request a call


and someone will call you within 1 working day.

Request a pack

If you prefer, a free application pack can be posted out to you with everything you need to be able to apply through the post

Request a pack

Contact us - We would love to hear from you

new members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri)

existing members

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Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

health cash plan and cash plans 66 plus

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health cash plans and cash plans 66 plus
PO Box 742
Harrogate
HG1 9PQ
0800 970 6517*

self-pay orthopaedic surgery

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Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242 521 (Lines open 9am-5pm Mon-Fri)

health assessments

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Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

travel insurance

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Send us a message - 66 plus

Travel insurance
10th Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301*

benenden for business

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Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8185 * (Lines open 8.30am-4.30pm Mon-Fri)

charitable trust

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Find out more

Charitable Trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Tues-Fri)