Benenden Health logo

The affordable, personal healthcare product that's just £8.19** a month.

Are there any restrictions?

No, we only ask that you're a UK resident. There are no upper age restrictions,  medical exclusions, quotes or excesses to pay. 

Healthcare from benenden health, an award-winning mutual society.

We are not here to replicate the services already offered by the NHS; instead we aim to help our members get the highest standards of healthcare quicker than they imagined and at an affordable price. At benenden health our offer to you is simple; the opportunity to request excellent discretionary healthcare services for only £8.19** per person, per month. 

Last year, we helped our membership of around 900,000 by saying yes 92,333 times when they asked for our help.  

How our healthcare works

No quotes, no excess, one price. £8.19** per person, per month.

As a mutual we’re able to keep our monthly fee low by offering our services on a discretionary basis. The cost of membership is the same for everyone £8.19** per person, per month, therefore there's no complicated forms, no excess and you don't need to divulge your medical history.  

Find out what is and isn't covered for £8.19** per person, per month

Sharon Vane


Being able to speak to a GP at any time is worth the monthly fee alone. 

Our members are our biggest advocates

We’ve been caring for our members for over 100 years, and currently have a membership of around 900,000. 

Benenden health is founded on the idea of mutual help. Our members and their stories are the best way to show what makes benenden health a unique organisation. 

See what our members think of our discretionary healthcare product

What services do you provide?

Support and advisory helplines straight away. You can request diagnostics and treatments after 6 months. 

Access to private health facilities throughout the UK.

We have 22 approved hospitals around the country which have been carefully chosen to ensure our members are given the best care. Our aim is to have an approved hospital within one hour drive of your home.

All our approved hospitals are dedicated to giving prompt diagnosis and the very best care so you can concentrate on getting better quickly.

Find your nearest benenden health approved hospital
Join us now

£8.19** per person, per month

How it works

At benenden health we’re a different kind of healthcare provider, putting our members at the heart of everything we do, to help them to enjoy the very best of health. Unlike other private medical insurers, benenden health‘s services are offered on a discretionary basis. This means we look at each case on an individual basis to understand how long waiting lists could affect your employment or personal life and we will do our very best to help. 

We’re a mutual, not-for-profit organisation

We’ve been caring for our members for over 100 years and we’re not here to make profits for shareholders. The only people who profit are our members, using the services. The monthly member contribution of £8.19** per person, per month covers the cost of our services. There are some services which we cannot provide.  Offering such services would not only push up the monthly cost of membership, but impact on the vast range of services that we provide. 

Things you need to know

  • No quotes, no excess – the price to join us is £8.19** per person, per month
  • No upper age limit - plus under 16’s can be added to existing memberships
  • No contract - You will not be under contract with benenden health and you can cancel at any time
  • Everyone is accepted – all UK residents can join us regardless of their medical history
  • Waiting lists – we aim to relieve the worry of long NHS waiting lists and get you diagnosed, treated and back on your feet as soon as possible

To fully understand how we work and why our services are offered on a discretionary basis we've created 2 short videos for you to watch. 

all about benenden health

What does discretionary mean?

Our members are our biggest advocates.

Last year, we helped our membership of around 900,000 by saying yes 92,333 times

Our members love to share their stories with us and we feel this is one of the best ways to demonstate how benenden health helps people in times of need. See what our members think of us!

The MRI scan you agreed to pay for helped to confirm that I had an aggressive mouth cancer which needed immediate and drastic surgery. The help I received from you has played a major part in saving my life. Before my diagnosis I worked for a doctor’s surgery and all the staff, including our doctors, were members of benenden health. You can't get a higher recommendation than that!

Diane Rapa

I had a pre-existing set of symptoms that had gone undiagnosed for about 12 years. When the symptoms worsened to the extent that I could not attend work, benenden health paid for specialist consultants to diagnose me. I now know that I have a C6/7 disk lesion and other tissue damage. Without benenden health I may never have known what was wrong with me!


Matthew Peterson


I had treatment at benenden hospital a few years ago. I initially contacted my GP and then due to the waiting list I contacted benenden health and was referred within a few weeks to have an Endometrial Ablation operation.  The staff were absolutely amazing and made me feel so at ease that I had no fear concerning my operation at all.

 



Heather Maitland

 

Join us now

£8.19** per person, per month

Our services

At benenden health, our members experience healthcare with a difference. We work in harmony with the NHS to help our members when they need us most. You can protect anyone under your membership, there are no upper age limits, and no restrictions based on medical history.

24 hour GP advice line

Round the clock reassurance knowing you can speak to a qualified UK-based GP day or night.

24/7 counselling helpline

Help with a range of topics including, relationship problems, money worries and much much more.

Local consultation & tests

If your consultations and test are delayed we may be able to help you get a faster diagnosis.

Treatment and surgery

If the NHS waiting list is causing you distress we may be able to help by funding a quicker appointment. 

Health advice line

Don't suffer in silence. Our advice line can direct you to the information and help you may need. 

Independent care advice

Through Grace Consulting we can help you assess your current circumstance and help you make an informed decision. 

Continence Care

Our nurses can provide you with a simple treatment plan that's right for you to treat urinary tract symptoms. 

Physiotherapy

Self managed or face-to-face physiotherapy may be offered to you if NHS delays are causing you distress. 

benhealth magazine

Packed with industry leading advice, interviews with household names, news stories and articles on how to keep your mind and body healthy.

 

Counselling and more

If you're experiencing a delayed service through the NHS we may be able to help support you with stress, bereavement and much more. 

Financial help

We may be able to provide financial help for cancer and TB with additional costs you may experience during and after your treatment. 


Full terms and conditions are contained in our 
Rulebook and in our Guide to Society Services. (PDF’s open in a new window)

What we do not cover

Review the range of services that we do not cover. 

What does discretionary mean?

Discretionary means we will try to help. In 2013, we offered services 92,333 times to our members, their family and friends.

Existing member?

Understand how we work with the NHS and how you can request our services. 

Join us now

£8.19** per person, per month

Members' remarkable stories take center stage

The stars of our national TV campaign are our very own benenden health members.  Benenden health is founded on the idea of mutual help and we believe our members are the best way to show what makes benenden health a special organisation. 

Our TV Advert

 

Alan Cook member since 2013

We arranged for Alan to see a specialist the next day.

Darren & Helena members since 2006

We helped Darren's daughter Helena with an MRI scan and treatment.

Jean Knowles member since 1982

Jean received prompt carpal tunnel surgery which gave her the use of her hands back.

Derrick Lyons member since 1968

Derrick received keyhole knee surgery 7 months quicker than on the NHS.

Rebecca Ward member since 2010

We helped Rebecca get physiotherapy the same day.

Kevin Thorpe member since 1994

We helped Kevin get a speedy diagnosis.

Michael Samborne member since 2008

Michael received treatment for varicose veins when the NHS couldn't help him.

Ann Conroy member since 2005

Ann discovered she needed an urgent heart bypass a year after joining.

Philip member since 2005

Philip talks about his quick bowel cancer diagnosis through benenden health.

Heather member since 2005

Heather discusses why she is glad she is a member of benenden health.

Liz and Geoff members since 2012

Liz and Geoff talk about their experiences as benenden health members.

Francesca Fraioli

Francesca discusses her experience and treatment at one of our 22 approved hospitals, The Glasgow Nuffield Hospital.

Get involved

If you're a member and are happy to share your experiences please email casestudies@benenden.co.uk to find out more. 

Help our community to grow by telling family, friends and colleagues about the benenfits of benenden health. Or you can add them to your membership.

I recently had to have quite a big operation. As the waiting list for the NHS was long I was able to have this done through benenden health. For me this was wonderful because it has improved my quality of life. The local private hospital, Exeter Nuffield, was extremely good and I was grateful to have access to this service, the level of care was excellent.

 

Jennifer Mitchelmore 

Benenden health has enabled me to see the people that I needed to promptly. What a fantastic service you offer if I hadn’t had the operation I wouldn’t have known about the cancer. Having the support and help that I have had from benenden health has taken away an awful lot of stress and anxiety. Thank you again.

 


Mr Kevin Thorpe 

I have been a member of benenden health for over 20 years and believe the peace of mind my membership brings is well worth the modest monthly payments. I was delighted with my recent treatment and I am now looking forward to getting on with my life and returning to work sooner rather than later. Thank you!

 

Penelope Busby

Join us now

£8.19** per person, per month

Joining online

It's easy to join benenden health. Our online join form has 5 simple steps to complete.  Here's what to expect; 

  • Step 1 Enter your details - including your name, address and contact details.
  • Step 2 Add family & friends to your cover. (You can skip this step). 
  • Step 3 Summary – Review your details.
  • Step 4 Secure payment – enter your bank details to set up a monthly Direct Debit.
  • Step 5 Once you've checked your details are correct, submit to complete the joining process.  

Still not sure if benenden health is right for you?

Here's a quick reminder why you should join the UK's most trusted healthcare provider for 4 years running (2011 - 2014) and where every member pays the same low monthly fee of just £8.19** per person, per month.

We’ve been caring for our members for over 100 years.

We aim to reduce the worry of long NHS waiting lists to get you back on your feet as soon as possible.

Advice, Stress and health helplines available straight away.

Diagnosis, Physiotherapy and Financial help available after 6 months.

Join us now

£8.19** per person, per month

Contact us - We would love to hear from you

new members

Send us a message

benenden health
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri)

existing members

Send us a message

benenden health
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

health cash plan and cash plans 66 plus

Send us a message

health cash plans and cash plans 66 plus
PO Box 742
Harrogate
HG1 9PQ
0800 970 6517*

self-pay orthopaedic surgery

Send us a message

benenden hospital trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242 521 (Lines open 9am-5pm Mon-Fri)

health assessments

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health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

travel insurance

Send us a message - 65 and under

Send us a message - 66 plus

travel insurance
10th Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301*

benenden for business

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benenden health
Holgate Park Drive
York
YO26 4GG
0800 414 8185 * (Lines open 8.30am-4.30pm Mon-Fri)

charitable trust

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Find out more

charitable trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Tues-Fri)