Diagnostic services

Diagnostic services

When you’re ill, waiting for a diagnosis can be very distressing. If your consultations and tests are delayed we may be able to help you get a faster diagnosis.

There are two ways we may be able to help you:

If you live within a two-hour car journey time of Benenden Hospital in Kent, your diagnosis and treatment will take place there. Benenden Hospital provides consultation, diagnosis and treatment services for a wide range of medical and surgical specialities including gynaecology, orthopaedics, urology, ENT and ophthalmology.

If you live more than two hours away from Benenden Hospital, we will normally ask you to go to the nearest approved hospital to your home, but you can request to be treated at another approved hospital or clinic if it is more convenient.

We can also help you receive prompt diagnosis by providing access to a local network of consultants and hospitals with coverage across the UK. A financial limit of £1500 per condition is applied. Diagnostic consultations and tests can include:

Wherever you live in the UK, you can request to be seen at Benenden Hospital. If you live a long way from the hospital, you can find affordable overnight accommodation at nearby. This service should be agreed with us prior to arranging an appointment.

Already a member and need to use this service?
Call 0800 414 8100* from the UK or +44 800 414 8100* from abroad

Please make sure you have your membership number to hand.    How to request our service