Useful information

As a mutual organisation we’re committed to treating every member within our community fairly. It’s our aim to provide a range of discretionary services that will help our members and to deliver them with care, compassion and understanding.

We review our services annually ensuring they can be delivered for an affordable contribution. Services may vary depending on the funds available or over time, but we’ll always endeavour to give the best value possible. 

 

Guide to our services

This guide outlines who’s eligible to request our help, the range of services you can currently request and those services we can’t help with.

Guide to our services

Rulebook

As a mutual Benenden is committed to serving its members above all else. We've put together a handy rule book to help you understand our values.

Rulebook

Request our services

We may be able to help you with the worry of long waiting lists by getting you diagnosed, treated and back on your feet as soon as possible.

Find out more

Share the benefits

If you want to add additional people to your membership but you pay via your salary or a corporate scheme download the form below and post it back to us. 

Corporate Salary

Pay by Direct Debit

If you pay for your membership via your salary and would like to pay via Direct Debit please download the form below and post it back to us. 

Pay via Direct Debit

Contact us - We would love to hear from you

New members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri excluding Bank Holidays)

Existing members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

Please note that your call may be recorded for our mutual security and also for training and quality purposes.

Health cash plans

Benenden Health Cash Plan
BHSF Limited
2 Darnley Road,
Birmingham,
B16 8TE
0800 414 8071

Lines are open 8.45am to 5.30pm Monday to Friday.

Self-pay orthopaedic surgery

Send us a message

Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242521 (Lines open 8am-4.30pm Mon-Fri)

Health assessments

Send us a message

Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

Travel insurance

Send us a message

Travel insurance
2nd Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301*

Lines open for Sales
9am-8pm Monday to Friday 
9am-5pm Saturday
10am-5pm Sunday

Lines open for Customer Services
9am-8pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday

Benenden for business

Send us a message

Benenden for Business
Holgate Park Drive
York
YO26 4GG

0800 414 8179
(Lines are open 9am-5pm Mon-Fri)

Home insurance

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Benenden Home Insurance
1st Floor Maitland House
Warrior Square
Southend on Sea
Essex
SS1 2JY
0800 414 8556* (Lines open Monday to Friday 9am – 7pm, Saturday 9am – 5pm, excludes Bank Holidays)

Home Emergency
0800 294 2851* (Lines open 24 hours a day)

Legal Expenses
0330 100 9618* (Lines open 24 hours a day)

Charitable trust

Send us a message

Find out more

Charitable Trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Mon-Fri)