Frequently asked questions
Next Steps

Contact us

For more details about hip and knee treatments call 

01580 242521**

Lines open
8am - 4.30pm 
Mon to Fri.

Visit the Benenden Hospital website

Further information about hip and knee replacements is available on the Benenden Hospital website.

Orthopaedics

Hip or knee replacement treatments

We know that waiting for a hip or knee operation can be notCouple Digging In An Allotment only painful, but also very frustrating too. To help you receive surgery quickly and get back to doing those everyday tasks again, the award winning Benenden Hospital in Kent has its own state of the art Orthopaedic suite.

By treating you in modern theatres, caring for you in single en-suite rooms and taking a rigorous approach to infection control, we are proud to have an unblemished record when it comes to serious cases of infection, such as MRSA or C-diff, as defined by the Department of Health.

At the Benenden Hospital our caring staff have created a very comfortable environment for you to recoup from your treatment and by following our Rapid Recovery Programme, we will help you achieve a speedy recovery, so you can get back on your feet as soon as possible.

All-inclusive packages for both hip and knee replacement

If you are a Benenden member you will be eligible for our discounted rate on hip and knee replacements.

Benenden member discounted rate: £7,800
Self-paying patient: £9,750

The package includes initial X-ray, consultation, surgical pre-assessment, the hip replacement surgery, post-operative physiotherapy whilst at the hospital and a follow-up consultation – all at Benenden Hospital.

  • Our price is fixed up to a stay of seven nights should this be clinically necessary. If we consider that you may need an extended stay because of a condition you have that may affect this, we will tell you beforehand and additional charges may apply.

  • This includes X-rays and ultrasound scans if needed, but not MRI scans, which would be extra if indicated. Certain types of prosthesis may also incur extra costs. Please ask your consultant about this.

  • If pre-assessment indicates an underlying condition, echo cardiograms or other cardiac or pulmonary investigations could be needed, and these would be charged extra.

  • If you are allergic to nickel we can still undertake your hip or knee replacement but a supplementary charge will be payable to cover the cost of nickel-free instruments. 

  • You can see the consultant for your follow-up if you wish, but you may find it more helpful to see the physiotherapist, or to deal with any questions over the phone if you live at a distance.

How to access this service

Simply call 01580 242521** for more details about hip and knee treatments
(Lines open 8am - 4.30pm Mon-Fri).

What our patients say

“The consultant was amazing. Right from the very start, before the operation, during and after, I asked lots of questions and he was more than happy to address any worries or concerns I had. I can’t fault him - both his surgical skills and after care approach is fantastic”  Pauline Williams

“The best way to describe the team is that they are very ‘human’,” said John. “Although clearly highly skilled, I thought they were very down to earth, unpretentious and rather humble."  John Williams

Next Steps

Contact us

For more details about hip and knee treatments call 

01580 242521**

Lines open
8am - 4.30pm 
Mon to Fri.

Request information

We will email you information about self-pay treatments for you to review in your own time. 

Request information
Visit the Benenden Hospital website

Further information about hip and knee replacements is available on the Benenden Hospital website.

Contact us - We would love to hear from you

New members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri excluding Bank Holidays)

Existing members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

Please note that your call may be recorded for our mutual security and also for training and quality purposes.

Health cash plans

Benenden Health Cash Plan
BHSF Limited
2 Darnley Road,
Birmingham,
B16 8TE
0800 414 8071

Lines are open 8.45am to 5.30pm Monday to Friday.

Self-pay orthopaedic surgery

Send us a message

Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242521 (Lines open 8am-4.30pm Mon-Fri)

Health assessments

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Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

Travel insurance

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Travel insurance
2nd Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301*

Lines open for Sales
9am-8pm Monday to Friday 
9am-5pm Saturday
10am-5pm Sunday

Lines open for Customer Services
9am-8pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday

Benenden business healthcare

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Benenden Business Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8179* (Lines open 9am-5pm Mon-Fri)

Home insurance

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Benenden Home Insurance
1st Floor Maitland House
Warrior Square
Southend on Sea
Essex
SS1 2JY
0800 414 8556* (Lines open Monday to Friday 9am – 7pm, Saturday 9am – 5pm, excludes Bank Holidays)

Home Emergency
0800 294 2851* (Lines open 24 hours a day)

Legal Expenses
0330 100 9618* (Lines open 24 hours a day)

Charitable trust

Send us a message

Find out more

Charitable Trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Mon-Fri)