Independent living

Getting older, illness and accidents can all contribute to the loss of personal independence. Browse our selection of articles about degenerating health conditions, living aids and complementary therapies.

Need a little help?

After illness or an operation it can take a while for the body to heal, a few "daily living aids" can help ease the process.

Everyday solutions

A stroke survivors road to recovery

Every year about 150,000 people in the UK will have a stroke. Stroke survivor Shirley Holden, 59, describes her road to recovery.

Read Shirley's story

Arthritis: an introduction

Every year in the UK, more than 10 million adults see their family doctor about arthritis or a related condition.

What is this condition?

Arthritis: know the warning signs

Arthritis comes with wide-ranging warning signs that you can look out for, and even help to delay with some simple techniques.

Warning signs

Living with arthritis

People suffering with painful arthritis can have difficulty in holding, grasping and gripping, causing them to drop things.

Make life easier

Fibromyalgia: diagnosis

A closer look at how Fibromyalgia can be diagnosed, and some of the methods of treatment that are currently available.

Diagnosis and treatments

Fibromyalgia: the symptoms

The symptoms of Fibromyalgia are wide and varied, and often shared by other conditions, helping the illness remain undetected.


Fibromyalgia: the facts

Fibromyalgia is more common than Rheumatoid arthritis, yet our understanding and awareness of the condition is limited.

Find out more

Dementia fact file

There are over 800,000 people living with dementia in the UK. We answer some queries about memory loss and dementia.

Dementia FAQ

Dementia challenge

Launched by David Cameron in March 2012, with the aim of delivering major improvements in dementia care.

Find out more

Alzheimer's: a carer's story

Caryl Kelly lives with her husband Tom, who has dementia. Here Caryl describes some of the challenges of being a full-time carer.

Read Caryl's story

Complementary medicine

Ever wondered how alternative therapies may help? Browse our Q&A's to find out if they could help you. 



Homeopathy has been practised in the UK by doctors for over a hundred years and has been available on the NHS since 1948. 

The benefits

Back pain

“I envisaged it being a life-long problem” Chantal Cooke, from Surrey, explains.

Acupuncture advocate

Falls in the home

Anyone can suffer a fall, but, as you grow older falls can become more common and more likely to cause you injury. 

Preventing falls

Pressure ulcers

A pressure ulcer is an injury that breaks down the skin and the underlying tissue when the skin is placed under pressure.

Managing pressure ulcers

Caring from a distance

Caring for a relative is a huge undertaking and living close by can be just as difficult as being far away.

Ways to help

Contact us - We would love to hear from you

New members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri excluding Bank Holidays)

Existing members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

Please note that your call may be recorded for our mutual security and also for training and quality purposes.

Health cash plans

Benenden Health Cash Plan
BHSF Limited
2 Darnley Road,
B16 8TE
0800 414 8071

Lines are open 8.45am to 5.30pm Monday to Friday.

Self-pay orthopaedic surgery

Send us a message

Benenden Hospital Trust
Goddard's Green Road
TN17 4AX
01580 242521 (Lines open 8am-4.30pm Mon-Fri)

Health assessments

Send us a message

Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
G52 4JH
0800 414 8486*

Travel insurance

Send us a message

Travel insurance
2nd Floor Maitland House
Warrior Square
0800 414 8301*

Lines open for Sales
9am-8pm Monday to Friday 
9am-5pm Saturday
10am-5pm Sunday

Lines open for Customer Services
9am-8pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday

Benenden for business

Send us a message

Benenden for Business
Holgate Park Drive
YO26 4GG

0800 414 8179
(Lines are open 9am-5pm Mon-Fri)

Home insurance

Send us a message

Benenden Home Insurance
1st Floor Maitland House
Warrior Square
Southend on Sea
0800 414 8556* (Lines open Monday to Friday 9am – 7pm, Saturday 9am – 5pm, excludes Bank Holidays)

Home Emergency
0800 294 2851* (Lines open 24 hours a day)

Legal Expenses
0330 100 9618* (Lines open 24 hours a day)

Charitable trust

Send us a message

Find out more

Charitable Trust
Holgate Park Drive
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Mon-Fri)