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Advice if your home is within a flood zone

We understand your home is your haven, if you’ve ever been hit by a flood you’ll know how upsetting it can be. In recent years it’s becoming apparent that flooding in the UK is an increasing problem. If you live within a flood zone check out our helpful pre and post flood advice to ensure you are well prepared…

Preparing for possible flooding

  • Listen out for flood warnings on local radio and TV channels - Floodline 0845 988 1188 has a 24 hour information service provided by the environment agency that can keep you updated
  • Make sure your home insurance is up to date - You may need to add any potential new purchases to your policy and check that you have the appropriate cover
  • Keep your home insurance policy documents in a water tight bag - Make sure you store them in a safe place preferably above ground level
  • Prepare a flood kit - A flood kit should contain; a torch, radio (battery operated), a first aid kit, warm clothes, blankets, money and bottles of water. Keep it all together in a safe place on high ground
  • Know where to go if your home gets flooded - Liaise with your local community so when you need to head to a community safe place or high ground you can without the panic of where to go
  • Keep mobile phones fully charged - If your home is flooded your electricity will most likely get cut off. When there is a known risk of flooding, keep your mobile phone fully charged to ensure you have a form of communication
  • Plan where you could move your car - As long as it’s safe to do so, move your car as soon as possible to high ground if a flood is likely to happen
  • Contact the council for sandbags - These could limit the amount of water coming into your house
  • Be prepared to move furniture and valuable items upstairs - If this isn’t possible then try to arrange for any furniture and valuable items to be stored in a safe place. Don’t forget sentimental items that can’t be replaced easily
  • Contact a flood protection advisor - They will be able to advise you how much it would cost to protect your home should a flood hit

Flood advice

  • Before a flood hits protect as much in your home as you can - If there is enough warning given, roll up rugs and carpets and, and take curtains down. Move these items upstairs or in a safe place on higher ground
  • Turning off gas and electricity - If water unexpectantly enters your home get advice immediately, you may be advised to turn off electricity at the main fuse board and switch off the gas supply
  • Do not touch the electrics - Once you go back into your home do not touch the electrics until they have been made safe by a qualified electrician
  • Do not attempt to drive in flood water - It only takes 4 inches of water for your car to be swept away or to cause serious damage to your car
  • Avoid walking through flood water - Just 6 inches of flood water can potentially knock you down, putting your life in danger
  • Keep pets safe - Flood water can be fatal to cats and dogs
  • Dry out your home - Once the water has receded, open all windows during the day. The air outside will be drier than the moist air inside your house. Put the heating on if possible and use dehumidifiers to also help dry out the house Throw away damaged flooring - Destroy all soaked rubber-backed carpets
  • Be careful - Flood water is often contaminated. Even once it has receded it often leaves a trail of pollution
  • Be patient - You won’t be able to redecorate straight away; it will take months for your property to dry out
  • Contact your home insurance company as soon as possible - Keeping your home insurance company informed will ensure you get help and advice when you need it the most