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Benenden scoops hat trick of prestigious customer service awards

14th June 2013

Completing a three-year hat-trick, benenden has been voted as the winner in the health category of the Moneywise ‘Most Trusted’ Customer Service Awards 2013.

benenden, which is based in York and provides a range of discretionary healthcare services for a membership of over 900,000 across the UK once again took the prize at the prestigious awards held in London on 13 June, seeing off competitors in a strong shortlist featuring AXA PPP, Aviva, Bupa, Pruhealth and Simplyhealth.

Marc Bell, Chief Executive at benenden said:  “We are thrilled to win this award, which really recognises our dedication to providing high-quality customer service. Our team continually strive to give our members the best possible service and to win such a prestigious award three years in a row really demonstrates how central this is to our organisation. All our staff will be immensely proud to see that their hard work has been acknowledged in this way.”

More than 20,000 members of the public voted for the awards, which recognise the most trustworthy and reliable financial service companies in the UK. This number of respondents makes it the biggest customer service survey of its kind in the UK.

Marc Bell continued: “The fact that customers choose the winners for these awards makes it even more special as it means the award comes from the people that matter the most to us – our members. We are extremely grateful to everyone who voted for us in these awards and we will continue to maintain the high levels of customer service our members can expect from us going forward.”