Mutuals can play a role in the future of UK healthcare a response to Frank Field MP
18th February 2015
A pamphlet co-authored by Labour MP Frank Field and published by the think-tank Policy Network has been highlighted in a piece for The Guardian.
In the pamphlet, Frank Field gives support to the creation of a new ‘NHS Mutual’ as the most effective way to solve the future of funding for the NHS – using increases in national insurance contributions.
A place for mutuals in UK healthcare is something that we at benenden have advocated for a number of years now, with our parent organisation, benenden healthcare society, being a member-owned mutual itself.
In particular, we believe:
- Mutuals can support stable and competitive financial markets by offering an alternative to ‘for-profit’ delivery.
- Mutuals are generally associated with increased employee and customer satisfaction – for example, in a 2014 Treating Customers Fairly Survey, 91% of member respondents said they trust benenden more than other similar firms they deal or have dealt with†.
- Mutuals already operate under the founding NHS principle of comprehensive inclusiveness.
- Mutuals are truly customer-focused and must, by default, act in the interest of their members. Benenden health has won the Moneywise most trusted private healthcare provider, four years running.
- Mutuals’ surpluses are re-invested for improved services. As such, they are often trusted more highly over purely for-profit organisations.
For more information on how benenden advocates the future of mutuals in healthcare, take a look at the Respublica Report, sponsored by benenden.
†Base: 278 (all respondents to the survey who did not select don’t know/can’t say)