The role of mutual organisations in delivering public services
27th April 2010
Mutual providers, co-operatives and social enterprise organisations all have an important role to play in the delivery of public services.
As a mutual healthcare provider, Benenden Healthcare is ideally suited to assist in the delivery of public healthcare services because;
- We continue to offer healthcare services tailored to the public sector marketplace
- We have a strong and established history in the public sector; and have the opportunity to become a leader in health and wellbeing outside our defined and traditional markets
- We do things differently to other healthcare providers; we have the opportunity to focus on the ‘greater good’ and align our health and wellbeing strategy with wider NHS / healthcare reforms and patient demands
- We’re not providing healthcare services because of imposed targets or with profit in mind, but because we are listening and responding to the needs of our members and wider healthcare patients
- We’re taking a proactive role in encouraging patients and members’ to take more control over their health and wellbeing. We recognise that we need to empower our members and patients to make the choices they feel necessary to manage their physical health and wellness
- Our mutual status means that we can provide our members with voice – listening and responding to their healthcare needs, tailoring and developing services accordingly
- We are continually investing in the future of UK healthcare. As a mutual and friendly society, our income is ploughed back into the provision of first class discretionary healthcare for our members. To keep our costs so low and to ensure that we can help our members when they need it most, there are some services we are unable to fund.