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Public uncertainty around recent changes to the NHS

3rd July 2013

In one of the first surveys of its kind, the not-for-profit healthcare provider benenden health has gauged opinion around the changes to the NHS brought about by the introduction of the Health and Social Care Act1 which have resulted in major changes to the way in which the NHS operates. 

It reveals the extent of the public’s lack of confidence in the changes – with only 53% being aware of the Act and 15% of that number expressing a lack of confidence in the Government being able to reach its saving target.

The benenden health survey has looked at the general public’s awareness of these changes and how they believe it will affect their day-to-day interaction with the NHS.

Among the results almost half of those questioned believed that GPs will spend less time with their patients and that the doctor/ patient relationship will change.

Commenting on the results Marc Bell, Chief Executive of benenden health said, “Our survey reveals that the general public has mixed feelings about the changes brought about by the Health and Social Care Act.  On the one hand they are happy that funding decisions will be made by doctors as they believe they better understand their community’s needs.  However, there is also concern that this will change the relationship between doctors and their patients. 

More worryingly for the Government is the lack of awareness of the reforms and also the apparent lack of faith in either the need for, or ability to deliver the cost savings that are required.

At benenden health, we are great supporters of the NHS and see a role for the mutual not-for-profit sector in working alongside the reforms to offer ways to relieve pressure and burden of cost on this national institution.  Our research shows that the conversation about modernisation of the NHS needs to continue so the public better understands the changes and challenges that lie ahead.”

Results of the survey

The good

The bad

The ugly

Notes

1    Health and Social Care Act   Changes brought about by the Act include:

For a more in-depth overview of the Act visit the Kings Fund website.

Survey details

 

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