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Member Support Adviser

12 month Fixed Term Contract

We currently have a requirement for an experienced adviser based within our Member Services Department.

This role is integral to providing the level of customer service our members expect. You will effectively and accurately process a wide range of correspondence from our members, assess medical referrals, authorise invoice payments and action membership adjustments and payments. You will also be speaking with our members and clients over the telephone, so a confident phone manner is essential.

We would like to speak with candidates with the following skills: 

  • Proven office administration ability within a service environment
  • Good keyboard skills and professional letter writing skills
  • Ability to work to a high level of accuracy, to deadlines and under pressure
  • Good working knowledge of Microsoft Word and Excel

As a valued colleague we offer you a competitive salary, generous defined contribution pension plan, excellent annual leave entitlement, free onsite gym membership and the opportunity to work for an award winning organisation.

For full information please refer to the Role Profile.

Further information

Salary 

At or around £18,500 per annum, pro-rata

Hours of Work 

Full Time: Monday – Friday, 9am – 5pm

Closing Date 

9am, Friday 1st June 2018

If you have not heard from us within 2 weeks of the closing date please assume your application was unsuccessful in this instance. Please visit our website for further vacancies which may be of interest to you.

To apply for this job please send the following;