Health cash plans

Overview

Our health cash plan products are currently closed for new applications. However our existing policyholders can claim, service and update their details as usual.

If you would like to contact our customer services team regarding your existing policy, please contact us by calling 0800 970 6517*.

Lines are open 8am to 6pm Monday to Friday, 8am - 1pm Saturday.

Want us to keep in touch?
We’re working on bringing new cash plan products, so if you’d like us to keep you informed, please register your interest and we’ll contact you closer to the date.

Register your interest

How to claim
General (for claims such as dental & optical)
1Receive treatment

Check your plan summary (found in the ‘useful documents’ section) before you go for treatment to see what you can claim back or contact our customer services team on 0800 970 6517* for details of your benefits and recognised practitioners (remember to quote your policy number).

2Pay the bill

Settle your bill with the practitioner and don’t forget to obtain a fully paid itemised and dated receipt (including date of treatment).

3Complete a claim form

In order to make a claim you should submit a claim form to us by post to Benenden Health Cash Plan, Anchorage 3, Anchorage Quays, Salford Quays, Salford M50 3XL. You can download our claim forms below or call our customer services team on 0800 970 6517* for a claim form which we can then post to you.

4Send us the receipt

Along with the claim form, you should provide a copy of all receipts and supporting documentation required to process your claim, including the name and address of the practitioner. You should keep all originals safe until your claim has been paid.

Download Form (PDF)

Claim Form
(17-65)
Claim Form
(66+)
Claim Form
(Legacy)

Hospital in-patient & Day surgery
1Receive treatment

Check your plan summary (found in the ‘useful documents’ section) before you go for treatment to see what you can claim back or contact our customer services team on 0800 970 6517* for details of your benefits and recognised practitioners (remember to quote your policy number).

2Complete a claim form

In order to make a claim you should submit a claim form to us by post to Benenden Health Cash Plan, Anchorage 3, Anchorage Quays, Salford Quays, Salford M50 3XL. You can download our claim forms below or call our customer services team on 0800 970 6517* for a claim form which we can then post to you. Following your stay, simply fill in your claim form including details of the reason for admission and then have the hospital stamp the form confirming the reason and length of the stay†.

Download Form (PDF)

Claim Form
(17-65)
Claim Form
(66+)
Claim Form
(Legacy)

Birth & Adoption grants
1Complete a claim form

In order to make a claim you should submit a claim form to us by post to Benenden Health Cash Plan, Anchorage 3, Anchorage Quays, Salford Quays, Salford M50 3XL. You can download our claim forms below or call our customer services team on 0800 970 6517* for a claim form which we can then post to you.

2Send us the birth/adoption certificate

Along with the claim form, you will need to provide a copy of the full birth/adoption certificate in support of your claim. If you send the original it will then be returned by recorded delivery following the process of your claim.

Download Form (PDF)

Claim Form
(17-65)
Claim Form
(66+)
Claim Form
(Legacy)

Useful information

Whether you're an existing customer looking for product information or you want to get in touch to discuss your options, we've created this handy section just for you.

Important documents to read

PDF Cash Plan Summary 17 to 65 PDF Cash Plan Summary 66 plus PDF Cash Plan Summary Legacy PDF Cash Plan Claim Form 17 to 65 PDF Cash Plan Claim Form 66 plus PDF Cash Plan Claim Form Legacy

Useful phone numbers

Health cash plans customer services
0800 970 6517
Lines are open 8am to 6pm Monday to Friday, 8am - 1pm Saturday.