Benenden recognises the importance of providing a website that can be used in a variety of ways which do not depend on a single sense, ability, or technology. Building a website which is usable, desirable and accessible for all user groups, including the disabled, is our ongoing commitment.
Our site conforms to W3C's Web Content Accessibility Guidelines 1.0, level A.
Below there's a list of critical requirements, which alone cover nearly 40% of highlighted by W3C accessibility problems. These have been given extra attention and highest priority during expert evaluation.
In order to avoid any conflict with personal access keys you may have set up on your computer, we have chosen not to install bespoke access keys on this site. Efforts have been made to ensure the site is as easy to navigate as possible.
Descriptive and meaningful text equivalents are provided for all content images, graphical buttons, symbols and objects. Images are not used to represent text, all headings are styled with the help of CSS and can be resized to suit users needs.
Website design has been tested against colour contrast to ensure that all information is still clear. Most of the text is written as grey on white and is perfectly contrasting. Grey on white combination passes colour visibility test successfully.
Relative units have been used in markup language and CSS, therefore website layout accommodates resizing text even in Internet Explorer for Windows.
You can change the text size and fonts on our website.
There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files by visiting the Adobe site.
Receive correspondence from us in large text, braille or audio. Please call us on 0800 414 8100 to arrange this, or write to us at Benenden Health, Holgate Park Drive, York, YO26 4GG.
Relay UK lets you type to an assistant who can then speak to one of our colleagues on your behalf. Use your text phone to call 18001 0800 414 8100
We can register someone you trust on your membership so they can contact us on your behalf.