Please note that these terms relate to use of our site. If you purchase products or services from our site additional terms will apply. We recommend that you print a copy of these terms for future reference. This page was last updated March 2023.
www.benenden.co.uk is a site operated by The Benenden Healthcare Society Limited ("we", "us", or "our"). We are an incorporated friendly society registered under the Friendly Societies Act 1992 registered number 480F. Our registered address is of Holgate Park Drive York YO26 4GG and we are registered with the Office of the Information Commissioner under registration number Z4926433. Also represented on this website are our subsidiary organisations, Benenden Wellbeing Limited, The Benenden Charitable Trust, and The Benenden Hospital. Jointly, we are “Benenden Health”. Further details on us can be found on our regulatory page.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see the section Changes to our site below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
We may revise these terms and/or the other terms and/or notices set out on this site at any time by amending the relevant page and/or updating the terms and notices on it. Please check this page from time to time to take notice of any changes we make, as your continued use of our site following the posting or making of any changes will confirm your acceptance of the changes.
Whilst we endeavour to ensure that the information contained on our site is true and accurate, we do not give any guarantee, condition or warranty to that effect. We are not responsible for the consequences of reliance on that information, and any information of an advisory nature is general only and should not be regarded as applicable to a specific case. Any medical or other professional advice or information posted on our site should be regarded as general information only and not a substitute for professional advice. You should always seek specific advice related to your circumstances from your doctor or other appropriate professional. We therefore disclaim all liability and responsibility arising from any reliance placed on such information by a visitor or user of our site, or by anyone who may be informed of any of its contents. However this disclaimer is not intended to affect your statutory rights.
Please note that we do not accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals. It's the responsibility of the relevant third parties to ensure such materials complies with all relevant laws and regulations.
The design and layout of our site and the materials posted on it attract and are protected by various legal rights. The law refers to these as intellectual property rights, which include copyright and trademark rights. Except as where identified as being the intellectual property of any other person, we are the owner or the licensee of all intellectual property and rights therein in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
To the extent permitted by law, we, other members of our group and our officers, directors, employees, agents and assigns hereby expressly exclude: (i) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and (ii) all liability for any loss, cost or damage (direct, indirect, consequential or otherwise) suffered by any user in connection with the use or inability to use our site, any websites linked to it and any materials posted on it, whether caused by tort (including negligence), breach of contract or otherwise, even if we are expressly informed of the possibility of such loss or damage.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Whilst we make efforts to try and ensure that any materials available for download from our site will be free from infection, viruses and/or other harmful code, we cannot and do not guarantee or warrant that it will be so. As a guest to our site, please understand that you are solely responsible for implementing sufficient procedures and virus checks (including anti-virus, firewall and other security protection) on any system or equipment you might use to access our site. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and should not be interpreted as approval by us of those sites and resources. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
If you would like to get in touch please visit our contact us page