Join or find out more
Become a member
Tel: {{healthcare_number}} Tel: 0800 414 8001

10am-4pm, Mon - Fri

Accessing services - Members
Tel: {{}} Tel: 0800 414 8100

10am to 4pm, Mon-Fri

Member helplines
(For existing members)
24/7 GP Helpline
Tel: {{}} Tel: 0800 414 8247
Mental Health Helpline
Tel: {{}} Tel: 0800 414 8247

Open 24 hours, 7 days a week

Business enquiries
Find out more

For Business

Request a call back

Business enquires 

Submit your details

Contact us

Important information regarding coronavirus

Read our coronavirus and service updates. We'll keep this page regularly updated. 

Joining Benenden Health

0800 414 8001

(Lines are open 10am-4pm Mon-Fri excludes Bank Holidays)

You can find out more about healthcare and join online.

Enquiries about your membership

0800 414 8100

(Lines are open 10am-4pm Mon-Fri, excludes Bank Holidays)

Call us to add family or friends to your membership, make changes to your membership details or discuss cancelling your membership.

You can also update your personal details and add friends and family via My Benenden.

Requesting our services

0800 414 8100

(Lines are open 10am-4pm, Mon-Fri, excludes Bank Holidays)

Call us to request our medical diagnostic and medical treatment and surgery services, or access our physiotherapy, independent care advice or financial assistance services

GP 24/7 and 24/7 Mental Health Helpline

0800 414 8247

(Lines open 24 hours, 7 days a week)

For GP 24/7, please select option 1.

For 24/7 Mental Health Helpline, please select option 2.

Benenden for Business

0800 414 8179

(Lines are open 9am-5pm, Mon-Fri)

Health Assessments

To enquire about or purchase a health assessment:

0800 652 2209

(Lines are open 8am – 6pm, Mon – Fri)

Health Cash Plans

0800 414 8071

(Lines are open 8.45am-5.30pm, Mon to Fri)

Travel Insurance

To get a quote or buy

0800 414 8301

(Lines are open 8am–10pm, Mon-Fri, 9am–5.30pm, weekends and bank holidays)

Customer services

0800 414 8302

(Lines are open 8am–8pm Mon-Fri and 9am–5.30pm, weekends and bank holidays)

To make a claim

0800 414 8303

(Lines are open 9am–5pm Mon-Fri)

24/7 Emergency Medical Assistance

0800 414 8306

From outside the UK

(+44) 1904 427 155 

Send us a message

Home Insurance

Making a change to your policy or renewing

0800 414 8556

(Lines are open Monday - Friday 9am -5pm excludes Bank Holidays)

Home Emergency

0800 294 2851

(Lines are open 24 hours a day)

Legal Expenses

0330 100 9618

(Lines open 24 hours a day)

Send us a message

Self-pay treatments

01580 242521

(Lines are open 8am-4.30pm, Mon-Fri)

Send us a message

Charitable Trust

0800 414 8450

(Lines are open 8am-4pm, Mon-Fri)


For full information on our complaints procedures and how to contact us you can visit our complaints section. You can also send us a message using the form below.

Can't find what you're looking for?

All queries about your membership and healthcare, including requests to access services, should be made using the phone numbers in the sections above. Full details on how to request our medical diagnostics, medical treatment and surgery services can be found in our step by step guide. Further information on all our services and our other products can be found in our FAQ section by clicking on the ‘Help’ option in the header menu. 

Send us a message

To allow us to respond to your enquiry promptly, please provide as much information as possible.