(Lines are open 8am-5pm, Mon-Fri, excludes Bank Holidays)
You can find out more about healthcare and join online.
(Lines are open 8am-5pm Mon-Fri, excludes Bank Holidays)
Call us to add family or friends to your membership, make changes to your membership details or discuss cancelling your membership.
You can also update your personal details and add friends and family via My Benenden.
(Lines are open 8am-8pm, Mon-Fri, excludes Bank Holidays)
Call us to request our medical diagnostic and medical treatment and surgery services, or access our physiotherapy, independent care advice or financial assistance services
(Lines open 24 hours, 7 days a week)
For GP 24/7, please select option 1.
For 24/7 Psychological Wellbeing helpline, please select option 2.
(Lines are open 9am-5pm, Mon-Fri)
(Lines are open 8am - 6pm, Mon-Fri)
(Lines are open 8.45am-5.30pm, Mon to Fri)
0800 414 8301
(Lines are open 8am–10pm, Mon-Fri, 9am–5.30pm, weekends and bank holidays)
0800 414 8302
(Lines are open 8am–8pm Mon-Fri and 9am–5.30pm, weekends and bank holidays)
0800 414 8303
(Lines are open 9am–5pm Mon-Fri)
0800 414 8306
(+44) 1904 427 155
0800 414 8556
(Lines are open 9am–7pm, Mon to Fri, 9am–5pm, Sat, excludes Bank Holidays)
0800 294 2851
(Lines are open 24 hours a day)
0330 100 9618
(Lines open 24 hours a day)
(Lines are open 8am-4.30pm, Mon-Fri)
(Lines are open 8am-4pm, Mon-Fri)
All queries about your membership and healthcare, including requests to access services, should be made using the phone numbers in the sections above. Full details on how to request our medical diagnostics, medical treatment and surgery services can be found in our step by step guide. Further information on all our services and our other products can be found in our FAQ section by clicking on the ‘Help’ option in the header menu.
To allow us to respond to your enquiry promptly, please provide as much information as possible.