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After six months of membership, you can call us to request an assessment of your condition, which will be done over a video call or by telephone. The assessment will help us find out if you're likely to benefit from physiotherapy and if so, the best course of treatment for you.

Request access to a physiotherapist

This service is available after six months of membership.

Please ensure you've read and understood what is and isn't included.

You must have been a member for a minimum of six months before you call.

Call us on 0800 414 8100 to request a call with a physiotherapist between 8am and 5pm (Monday-Friday).

The physiotherapist will assess your condition to determine if you're likely to benefit from physiotherapy. 

At this stage you may be provided with guided self-managed exercise, virtual or face-to-face physiotherapy.

Medically reviewed by Llinos Connolly May 2024. Next review date: May 2025.