Join or find out more
Become a member
Tel: {{healthcare_number}} Tel: 0800 414 8001

8am-8pm, Mon - Thurs
8am-5pm Fri 

Accessing services - Members
Tel: {{}} Tel: 0800 414 8100

8am to 8pm, Mon-Fri

Accessing services
(For existing members)
Tel: {{}} Tel: 0800 414 8100

8am-8pm, Mon-Fri

Member helplines
(For existing members)
24/7 GP Helpline
Tel: {{}} Tel: 0800 414 8247
Mental Health Helpline
Tel: {{}} Tel: 0800 414 8247


Open 24 hours, 7 days a week

Physiotherapy

  • No need to be referred by a GP
  • Prescribed self-managed exercises and face to face treatment
  • Can be requested after 6 months

Physiotherapy

Once you’ve been a Benenden Health member for six months you can call us to arrange an Assessment Call with Rehabworks at a mutually convenient time. The service lets you speak to a qualified physiotherapist who will make a clinical decision to determine the most appropriate clinical pathway for your current symptoms. This could either be guided self-management or face-to-face treatment.

Self-Management

Evidence shows that many musculoskeletal disorders can be managed with expert advice combined with an individually tailored exercise program. If guided self-management is appropriate, we’ll fully support you with case management sessions and a dedicated Physiotherapist Case Manager. Your Case Manager will review your progress and adapt your programme/offer advice and guidance to make sure your recovery is progressing appropriately.

If guided self-management is offered the physiotherapist will provide you with a treatment plan that you can access either through a digital app or in paper format. A guided self-management pathway is designed to assist your body’s natural healing processes for the fastest possible recovery.

Face to Face treatment

If the physiotherapist recommends face-to-face treatment we’ll arrange for you to attend one of over 700 Rehabworks accredited clinics. The number of face-to-face sessions available is determined by the physiotherapist. We provide funding for up to a maximum of six sessions per authorised condition although most people need less than this.

Keeping active

Information and exercises that can help your physical wellbeing and minimise the risk of injury can be found here - Exercises for Strong Bones