New members
Want to us join us/add family?
Tel: {{healthcare_number}} Tel: 0800 414 8001

9am to 5pm, Mon - Fri

Existing members
Questions about your membership?
Tel: {{}} Tel: 0800 414 8100

8am to 8pm, Mon - Fri

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Your choice of hospitals

When accessing diagnostic services offered through our personal healthcare product, you have access to one of over 900 hospitals or clinics across the UK for diagnostic consultations and tests. For treatment, you will be required to visit one of our 24 approved hospitals¹ based across the UK. For both diagnosis and treatment, if you live within a two-hour car journey time of Benenden Hospital in Kent, your appointment will take place there.

Your choice of hospitals for treatment

Alongside our ‘outstanding’ Benenden Hospital in Kent - as rated by the Care Quality Commission - we have a network of 23 hospitals in the UK that provide treatment and surgery to our members

Hospitals you can trust

Our nationwide network of hospitals for treatment is dedicated to providing state-of-the-art facilities and the very best care so you can concentrate on getting better quickly. If you live within a two-hour car journey time of Benenden Hospital in Kent, your treatment will take place there. If you live more than two hours away from Benenden Hospital, we will ask you to go to the nearest approved hospital to your home, though you can request to be treated at Benenden Hospital if you wish.

If you are an existing Benenden member and would like to discuss treatment at one of these hospitals please contact our member services team on 0800 414 8100*. Lines open 8am - 8pm, Mon-Fri (excluding Bank Holidays).

¹Our network also provides access to an additional five hospitals for paediatric services. More information available upon request.