9am-5pm, Mon - Fri excludes Bank Holidays.
8am-5pm, Mon-Fri excludes Bank Holidays.
Open 24 hours, 7 days a week
You can ask for our help with a range of procedures when there's a wait longer than 5 weeks on the NHS.
With over 250 procedures included, we’ll help you get back to feeling your best where we can. The full list of procedures is shown below but the treatments we cover are:
If your membership is provided through your employer, or you've been added to someone else's membership that's part of a workplace or group healthcare scheme, this may be different for you. Please see the information on this page.
^If you're resident in England, Wales or Scotland when joining you can request Surgical Treatment after six months of membership.
If you're resident in Northern Ireland and joined us before 19 February 2024, you can request Surgical Treatment after six months of membership. If you joined us on or after then you can request Surgical Treatment after 24 months of membership.