Care Planning and Social Care Advice

Depending on your needs, you can request a telephone or face-to-face consultation with a specialist care adviser who will listen to your needs and discuss your situation in detail.

Our care advisers can help you to make the right choices by talking you through the financial, legal and practical aspects of arranging both short and long-term adult care as well as providing ongoing impartial support, helping you through the whole process and, where appropriate, provide detailed reports shortlisting the most suitable care providers.

The Care Planning and Social Care Advice service can help with information about all aspects of adult care, including:

• Assessing care requirements
• The pros and cons of home care, sheltered accommodation, residential and nursing homes
• Selecting the best care provider; care home or home care
• Short-term and convalescent care following treatment
• Respite care
• Understanding the hospital discharge process and the workings of the NHS and Social Services
• State funding of care, including all benefits and entitlements

You can request help if adult care and support is needed by you, your spouse or partner, parents or children over the age 21.

Support for parents and guardians of autistic children

Our Care Planning and Social Care Advice service can now provide support for the parents and guardians of autistic children. We can provide personalised advice into matters including; how to navigate information and signposting for support strategies, funding, rights of parents and carers, care options, and respite care.

• Benenden Health does not fund the care that you, your spouse or partner, parents or children over the age 21 may need. This service is designed to help you understand the potential costs of care, how the system works and any funding you may be entitled to