Care Planning and Social Care Advice

Depending on your needs, you can request a telephone or face-to-face consultation with a specialist care planning adviser who'll listen to your needs and discuss your situation in detail.

Adult Care Planning and Social Care Advice

Our care advisers can help you to make the right choices by talking you through the financial, legal and practical aspects of arranging both short and long-term adult care, as well as providing ongoing impartial support.

The Care Planning and Social Care Advice service can help with information about all aspects of adult care, including:

• Assessing care requirements and selecting the best care provider.

• Short-term and convalescent care following treatment.

• Understanding the hospital discharge process and the workings of the NHS and Social Services.

• State funding of care, including all benefits and entitlements.

You can request help if adult care and support is needed by you, your spouse or partner, parents or children over the age of 21.

Special Needs Support Service

Our care advisers can help you to make the right choices by talking you through how to navigate information and signposting for support strategies, funding, rights of parents and carers, care options, and respite care. You can request help if special needs support is required by you, or you’re the parent or guardian of a child who may have special needs including, ADHD, autism and learning disabilities.

• Benenden Health doesn’t fund any care that may be needed.

• This service is designed to help you understand the potential costs of care, how the health and social care system works and any funding you may be entitled to.