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9am-5pm, Mon - Fri

Accessing services
(For existing members)

8am-5pm, Mon-Fri

Member helplines
(For existing members)
24/7 GP Helpline
Mental Health Helpline


Open 24 hours, 7 days a week

24/7 GP Helpline

24/7 GP Helpline

24/7 GP Helpline

You can call our GP helpline or log in to the Benenden Health App 24 hours a day, 7 days a week to book an appointment for a telephone or video consultation with a UK-based GP for you or your immediate family.

How to book a GP appointment

Please ensure you've read and understood what is and isn't included.

Available from day one of membership.

Our 24/7 GP Helpline is open 24 hours a day, 7 days a week.

The 24/7 GP Helpline shouldn’t be used for emergencies or urgent conditions. The service isn’t intended to replace your own GP as we don’t have access to your medical records.

To arrange a GP appointment through our 24/7 GP Helpline you must be a Benenden Health member. Please have your membership number to hand.

To arrange a telephone or video consultation please call us on 0800 414 8247 from the UK and select option 1, or +44 800 414 8247 from abroad.

You can also book a GP consultation via the Benenden Health App.

Our call handler will confirm your membership details and make a GP appointment for a telephone or video consultation with a GP.


Medically reviewed by Llinos Connolly May 2023. Next review date: May 2024.