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9am-5pm, Mon - Fri

Accessing services - Members

8am to 5pm, Mon-Fri

Accessing services
(For existing members)

8am-5pm, Mon-Fri

Member helplines
(For existing members)
24/7 GP Helpline
Mental Health Helpline


Open 24 hours, 7 days a week

GP 24/7 Helpline

GP 24/7

GP 24/7 Helpline

Our GP 24/7 Helpline provides access to a GP 24 hours a day, seven days a week for help and advice for you and your immediate family. When you call us, we’ll make an appointment for a GP to call you or a family member back. 

How to book a GP appointment

This service is available straight away

What's included
What's excluded

Please ensure you've read and understood what is and isn't included 

  • You can call our GP 24/7 Helpline to book an appointment for a telephone or video consultation with a GP 24 hours a day, seven days a week
  • Telephone consultations are available 24 hours a day, 7 days a week
  • Video consultations are available 7 days a week, 8am to 10pm every day except Christmas Day.

Step 1 

To arrange an appointment you must be a member of Benenden Health.

Please have your membership number to hand

Step 2 

To arrange a telephone or video consultation please call us on 0800 414 8247 or
++448004148247 
from abroad

Step 3

Our call handler will confirm your membership details and make an appointment for a GP to call you back at a convenient time

Speak to a GP today on 0800 414 8247


Medically reviewed by Cheryl Lythgoe on 20th July 2021. Next review date: 20th July 2022