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Victory for Benenden Health at Moneywise Customer Service Awards 2019

13th June 2019 by Neil Barnes 

Customer service awards confirm Benenden Health as the most trusted provider of corporate healthcare services in 2019

Benenden Health has once again been confirmed as a ‘Most Trusted’ company after coming top in a vote for the UK’s most trusted corporate healthcare provider.

The York-based business secured first place in the Moneywise ‘Most Trusted’ Customer Service Awards 2019 in the ‘Health Insurance Provider via your Employer’ category, whilst also picking up a ‘highly commended’ certificate for the individual ‘Health Insurance Provider’ category.

The health insurance categories cover a range of private healthcare providers and Benenden Health, a non-profit mutual which provides healthcare services for a membership of over 810,000 across the UK – including employees of 545 businesses - received the award at a recent ceremony in London.

They came top in a poll of UK healthcare providers including Aviva, AXA PPP, Bupa, CIGNA and Vitality.

Helen Smith, Chief Commercial Officer at Benenden Health said: “The team at Benenden Health have been consistently recognised over the years for their commitment to great customer service for our members. But this year’s award is special, as we’ve worked incredibly hard over the last year to become an even more trusted provider of healthcare products to those businesses looking to support their people’s health and wellbeing.

32,000 members of the public voted for the awards which recognise the most trustworthy and reliable financial service companies in the UK. This number of respondents makes it one of the biggest polls of financial services customers of its kind in the UK.

Helen Smith continued: “We’re so proud that our members have taken the time to vote for us as their most trusted employer-provided healthcare product. Members are at the heart of our decision-making as an organisation and it’s great to be recognised by them. It was also amazing to be highly commended in the poll of those who have a personal healthcare product.”

Benenden Health are also shortlisted for four further awards over the coming months – ‘Best Private Medical Insurance Provider’ and ‘Best Healthcare Service’ at the Investment Life & Pension Moneyfacts Awards, as well as ‘Best Health and Wellbeing Provider of the Year’ and ‘Best Health and Wellbeing Strategy of the Year’ in the Workplace Savings and Benefits Awards.