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8am-5pm, Mon-Fri excludes Bank Holidays

Member helplines
(For existing members)
24/7 GP Helpline
Mental Health Helpline

Open 24 hours, 7 days a week

24/7 Mental Health Helpline

24/7 Mental Health Helpine

24/7 Mental Health Helpline

You can call our helpline 24 hours a day, 7 days a week for immediate emotional support and signposting for problems such as mild to moderate anxiety, depression, bereavement, relationships, legal and debt concerns.

How to access our helpline

This service is available straight away.

Please note that this helpline isn't intended to provide emergency support. If you're experiencing a crisis or require emergency support, please contact the relevant emergency services. In case of an emergency in the UK, please dial 999.

Please ensure you've read and understand what is and isn't included.


Available from day one of membership.

Our 24/7 Mental Health Helpline is open 24 hours a day, 7 days a week.

To access immediate emotional support, you must be a Benenden Health member. Please have your membership number to hand.

Call us on 0800 414 8247 from the UK or +44 800 414 8247 from abroad. Please select option 2.

Mental health and wellbeing

We have a range of articles discussing issues around mental health, as well as ways to boost wellbeing.

Read more on mental health and wellbeing

These are serious and acute conditions. At Benenden Health, unfortunately, we don't offer the intensive help you might need. We urge anyone experiencing these conditions to contact their registered GP practice or the Samaritans.

Call Samaritans: 116 123

Call the non-urgent NHS helpline: 111

Urgent call: 999

Medically reviewed in May 2024. Next review date: May 2025.