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Lines open 9am – 5pm Monday to Friday and Bank Holidays

Existing members
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(+44) 203 467 4122 from outside the UK

Mother and daughter having fun in a swimming pool

Travel insurance

Carefree holidays start with insurance you can count on

Benenden Travel Insurance

  • Travel insurance that considers all pre-existing conditions.
    We aim to provide travel insurance cover to our members regardless of age or medical conditions, so you can visit the people and places you love. (Exclusions apply, pre-existing medical conditions must be disclosed and are subject to medical screening for consideration of acceptance).

  • Cover for Coronavirus related claims.
    Policies now cover cancellation, curtailment and emergency medical expenses incurred as a result of being medically diagnosed with the Coronavirus (COVID-19). For more details please visit our coronavirus FAQ page.

  • Cover for all ages.
    You can add your family to the same travel insurance policy quickly and easily with our cover for all ages. 

  • 24/7 Medical Assistance while you’re away with our insurance cover.
    If you become ill or injured whilst you’re away, you can call the Medical Assistance line any time of the day or night, 365 days a year.

  • Comprehensive and flexible.
    Choose from three levels of cover to fit your holiday needs. That’s because we believe that comprehensive and flexible don’t have to be mutually exclusive.

  • We can cover you if something is lost, damaged or stolen.
    And if your baggage is delayed while you’re heading to your destination, we’ll pay for the essentials to tide you over.

  • We can cover you for emergency medical treatment.
    As well as your journey home if it’s medically necessary.

  • Brexit advice.
    For more general information on travelling abroad now that the UK has left the EU, along with information on the EHIC and GHIC cards, please visit the Government website.

Policy is subject to terms and conditions, limits and exclusions. For more information, please refer to the important information tab where you can find details of our policy wording.
 

5% off* for members. Just use the code MEMBER5

Any surplus funds received from Benenden Travel Insurance is reinvested back into the Benenden Health community to help look after our members’ health and wellbeing.

 

If you have a medical emergency whilst you're away, you call our medical assistance line any time of day or night.

Find information about Benenden Travel Insurance, policy documents and Insurance Product Information Documents (IPIDs).

If you have a serious medical condition you may benefit from being insured by a specialist provider.

V
iew a directory of specialist medical providers, or call 0800 138 7777.

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

Our travel insurance offers three levels that include the core essentials, extra reassurance and optional add-ons for different types of holidays. Our annual multi-trip policy is convenient if you travel frequently and could save you money compared to multiple single trip policies.

The following is a summary of cover only and the policy is subject to terms, conditions, limits and exclusions. For more information, please refer to the important information tab where you can find details of our policy wording.

Gold
Gold+
Platinum
Cover for Coronavirus
If you need to cancel or cut short your trip because you are medically diagnosed with Coronavirus, or need medical treatment for Coronavirus while abroad, we could pay your unrecoverable holiday cost. This is up to the cancellation benefit amount specified in the policy you choose.
Included
Included
Included
Baggage
We could pay up to the amount specified in the policy you choose should your baggage or personal effects be lost, damaged or stolen. We'll take into account wear and tear and loss of value.
£2,000
£2,500
£3,000
Cover for pre-existing medical conditions
Pre-existing conditions are considered and must be disclosed for consideration of acceptance.
Yes
Yes
Yes
Medical expenses
We could pay for your emergency medical bills, emergency dental treatment and repatriation to your home area (England, Scotland, Wales and Northern Ireland) up to the amount specified in the policy you choose).
£10 million
£15 million
£15 million
Cancellation
We could pay your unrecoverable holiday cost up to the amount specified in the policy you choose.
£2,000
£5,000
£5,000
Excess
Under most sections of this policy you have to pay the first part of any claim. This is called an excess. This will apply to each person claiming, to each incident and to each section of the policy you claim under.
£25 - £200
depending on claim
£75
No
Cruise cover
Specialist cruise cover will pay for additional accommodation costs incurred in joining your cruise ship journey at the next docking port if you fail to arrive on time. Cover also includes if you are confined to your cabin by the ship’s medical officer.
No
Optional
Optional
Golf cover
You're covered for the loss of golf equipment and loss of green fees (paid before your trip commenced) because of serious injury or illness, up to the amounts specified in your policy. You'll also get a £100 if you complete a hole-in-one!
Optional
Optional
Optional
Business cover
We'll pay up to the amount specified in the policy you choose for loss, damage or theft of business related equipment, essential items should your business equipment be delayed for over 12 hours on your outward journey, emergency courier services should you need to replace business equipment and lost business money. Additional personal accident money will be provided if you can give evidence that your trip was for business.
No
Optional
Optional
Winter sports cover
You're covered for the cost of hiring replacement ski equipment in the event of loss or delay to your own equipment, and pre-paid ski pack costs because of serious injury or illness up to the amounts specified in your policy. There's also cover for piste closure if there's a lack of snow in your resort which prevents you from skiing.
Optional
Optional
Optional
  • Save time and money - If you have several trips planned, taking out annual cover could save you time and money.

  • Make sure you declare any pre-existing medical conditions - We can consider cover for medical conditions on all our travel insurance policies.

  • Arrange your travel insurance as soon as possible - Buying it early could help protect you against financial risks such as cancellation.

  • Don’t choose a policy based on price alone - Make sure you consider the features to ensure they meet your needs. We offer three levels of cover.

  • Don’t forget to select winter sports as an option - If you’re going skiing or snowboarding, make sure you have additional cover for winter sports activities. Cover can include piste closure.

  • Check out other reciprocal agreements with countries outside the EU - If you're travelling further afield, there are similar reciprocal agreements in place with countries and territories outside of the European Economic Area. Visit the NHS website for more information. Read more about the destinations we cover in the policy wording.

If you have a serious medical condition you may benefit from being insured by a specialist provider.

V
iew a directory of specialist medical providers, or call 0800 138 7777.

Find information about Benenden Travel Insurance, policy documents and Insurance Product Information Documents (IPIDs).

Ready to get your travel insurance?

Benenden Health members get 5% off when you take out a policy with us.*

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

At Benenden Health, we understand how difficult it can be to find comprehensive travel insurance especially when you have a medical condition, or if you’re over a certain age. That’s why, we’ve made sure that as a member, you can access travel insurance with no upper age limit, and which considers pre-existing medical conditions.
 

What is a pre-existing medical condition?

Any disease, illness or injury which:

  • You have received medication, advice or treatment; or

  • You have experienced symptoms whether the condition has been diagnosed or not.

How do I get insurance for my pre-existing medical condition?
  • Get your personalised travel insurance quote online by using the ‘Get a quote’ button below.

  • Speak to one of our travel insurance specialists on 0800 414 8301.

When do I declare my pre-existing medical condition?
  • Declare your pre-existing medical condition when you get your travel insurance quote.

  • You will be guided through the discreet medical screening process so we can provide you with a quote that suits your travel needs.

All of our travel insurance policies include cancellation cover if you should contract Coronavirus (COVID-19) before you go, and up to £15 million for emergency medical expenses if you're medically diagnosed with Coronavirus whilst on your holiday.

  

If you have a serious medical condition you may benefit from being insured by a specialist provider.

V
iew a directory of specialist medical providers, or call 0800 138 7777.

Find information about Benenden Travel Insurance, policy documents and Insurance Product Information Documents (IPIDs).

Ready to get your travel insurance?

Benenden Health members get 5% off when you take out a policy with us.*

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

If your policy was purchased or renewed on or after 24th November 2021

0203 467 4122 from the UK
(+44) 203 467 4122 from outside the UK

Lines open 24 hours


You can register your claim online with CSA using their online claims portal. Alternatively, you can request a claim form by calling the claims helpline.

01702 427268

Lines open 9am – 5pm Monday to Friday


01708 339 029

Lines open 9am – 5pm Monday to Friday and Bank Holidays


At Benenden Travel Insurance we do everything we can to make sure that you receive a high standard of service. If you’re not satisfied with the service you receive for sales or claims issues, such as how sales staff dealt with your call please contact us using the information below.

AllClear Complaints
AllClear House
1 Redwing Court
Ashton Road
Romford
Essex
RM3 8QQ

Phone: 01708 339001
Lines open 9am – 5pm Monday to Friday

complaints@allclearinsurance.com

0800 414 8306 from the UK
(+44) 1904 427 155 from abroad

Lines open 24 hours


0800 414 8303

Lines open 9am – 5pm Monday to Friday


0800 414 8302

Lines open 9am – 5pm Monday to Friday and Bank Holidays


Please contact us using the information below:

The Customer Relations Manager,
Benenden Travel Insurance,
MAPFRE Assistance,
One Victoria Street,
Bristol Bridge,
Bristol,
BS1 6AA

Phone: 0800 414 8304
Lines open 9am – 5pm Monday to Friday and Bank Holidays

E-mail: customerrelationsteam@mapfre.co.uk

If you have a serious medical condition you may benefit from being insured by a specialist provider.

V
iew a directory of specialist medical providers, or call 0800 138 7777.

Find information about Benenden Travel Insurance, policy documents and Insurance Product Information Documents (IPIDs).

Ready to get your travel insurance?

Benenden Health members get 5% off when you take out a policy with us.*

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

If something’s gone wrong and you need medical assistance whilst overseas, or you need to make a claim when you return, don’t worry. Benenden Travel Insurance gives you access to a specialist Assistance Team who can help you whilst you're overseas, if you, or any person insured on your travel policy has a medical problem on holiday.
 

If your policy was purchased or renewed on or after 24th November 2021

You can register your claim online with CSA using their online claims portal. Alternatively, you can request a claim form by calling the claims helpline.

01702 427268


0203 467 4122 from the UK
(+44) 203 467 4122 from outside the UK

Lines open 24 hours

Please see your policy terms and conditions for full details of what to do in the event of a medical emergency.

0800 414 8303


0800 414 8306 from the UK
(+44) 1904 427 155 from abroad

Lines open 24 hours

Please see your policy terms and conditions for full details of what to do in the event of a medical emergency.

  

If you have a serious medical condition you may benefit from being insured by a specialist provider.

V
iew a directory of specialist medical providers, or call 0800 138 7777.

Find information about Benenden Travel Insurance, policy documents and Insurance Product Information Documents (IPIDs).

Ready to get your travel insurance?

Benenden Health members get 5% off when you take out a policy with us.*

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

About Benenden Travel Insurance

 
For claims, please go to our 
how to claim section. 

 

5% off* for members. Just use the code MEMBER5

As a Benenden Health member, receive a 5% discount when you take out a travel insurance policy with us. 

* The 5% promotional discount is on the base price only and available to all Benenden Health members who quote MEMBER5 when taking out a travel insurance policy. Offer is available to new policies only. Benenden Travel Insurance reserves the right to alter, amend or withdraw this offer at any time.

  • We've carefully selected a partner to offer Benenden Travel Insurance to our members.

  • We've partnered with AllClear Limited who arrange Benenden Travel Insurance. Policies are administered by AllClear Insurance Services Ltd, and underwritten by Zurich Insurance plc.

  • When you proceed to get a quote, you will not receive advice or a recommendation. You must decide whether this travel insurance policy meets your needs and circumstances. Please note that you may be asked some questions to narrow down the selection of products that we will provide details on.

  • When you purchase Benenden Travel Insurance, the information you provide will be used by AllClear Limited to arrange your insurance policy, AllClear Insurance Services Ltd. to administer your insurance policy, and will be shared with third parties for administrative purposes and to deal with any claim.

  • If you haven’t already, before you get a quote, please make sure you have read about Benenden Travel Insurance.

Once you have read the information, if you are happy to proceed please get a quote using the button below.