Is there an approved hospital near you?

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Discretionary personal healthcare that's just £9.10 a month.

Are there any restrictions?

No, we only ask that you're a UK resident. There are no upper age restrictions,  medical exclusions, quotes or excesses to pay. 

Healthcare from Benenden, a mutual society.

We are not here to replicate the services already offered by the NHS; instead we aim to help our members get the highest standards of healthcare quicker than they imagined and at an affordable price. At Benenden our offer to you is simple; the opportunity to request excellent discretionary healthcare services for only £9.10 per person, per month. 

In 2015 we helped our members by saying yes 96,065 times when they asked for our help.

Already a member? Register now or login for online servicing and rewards.

How our healthcare works

Sharon Vane


Being able to speak to a GP at any time is worth the monthly fee alone. 

No quotes, no excess, one price. £9.10 per person, per month.

As a mutual we’re able to keep our monthly fee low by offering our services on a discretionary basis. The cost of membership is the same for everyone £9.10 per person, per month, therefore there's no complicated forms, no excess and you don't need to divulge your medical history.  

Find out what is and isn't covered for £9.10 per person, per month

Our members are our biggest advocates

We’ve been caring for our members for over 100 years, and currently have a membership of over 850,000. In fact, in a recent survey of 1,579 members, over 96% would recommend us!

We were founded on the idea of mutual help. Our members and their stories are the best way to show what makes Benenden a special organisation. 

See what our members think of our discretionary healthcare product

What services do you provide?

Support and advisory helplines straight away. You can request diagnostics and treatments after 6 months. 

Access to private health facilities throughout the UK.

We have a large network of hospitals and clinics around the country for members to access. Our aim is to have one within a one hour drive of your home. 

All of them are dedicated to giving prompt diagnosis and the very best care so you can concentrate on getting better quickly.

Find your nearest Benenden approved hospital

How it works

At Benenden we’re a different kind of healthcare provider, putting our members at the heart of everything we do, to help them to enjoy the very best of health. We are not a medical insurer, our services are offered on a discretionary basis. This means we look at each case on an individual basis to understand how long waiting lists could affect your employment or personal life and we will do our very best to help. 

We’re a mutual, not-for-profit organisation

96 RecommendationWe’ve been caring for our members for over 100 years and we’re not here to make profits. The only people who profit are our members, using the services. The monthly member contribution of £9.10 per person, per month covers the cost of our services. There are some services which we cannot provide. Offering such services would not only push up the monthly cost of membership, but impact on the vast range of services that we provide. 

Things you need to know

  • No quotes, no excess – The price to join us is £9.10 per person, per month
  • No upper age limit  Plus under 16’s can be added to existing memberships
  • No contract  You will not be under contract with Benenden and you can cancel at any time
  • Everyone is accepted – All UK residents can join us regardless of their medical history
  • Waiting lists – We aim to relieve the worry of long NHS waiting lists and get you diagnosed, treated and back on your feet as soon as possible

To fully understand how we work and why our services are offered on a discretionary basis we've created 2 short videos for you to watch. 

Darren & Helena

We helped Helena with an MRI scan and treatment.

What does discretionary mean?

Our members are our biggest advocates.


In 2015, we helped our members by saying yes 96,065 times. Our members love to share their stories with us and we feel this is one of the best ways to demonstrate how Benenden helps people in times of need. See what our members think of us!

The MRI scan you agreed to pay for helped to confirm that I had an aggressive mouth cancer which needed immediate and drastic surgery. The help I received from you has played a major part in saving my life. Before my diagnosis I worked for a doctor’s surgery and all the staff, including our doctors, were members of Benenden. You can't get a higher recommendation than that!

Diane Rapa

I had a pre-existing set of symptoms that had gone undiagnosed for about 12 years. When the symptoms worsened to the extent that I could not attend work, Benenden paid for specialist consultants to diagnose me. I now know that I have a C6/7 disk lesion and other tissue damage. Without Benenden I may never have known what was wrong with me!


Matthew Peterson


I had treatment at Benenden Hospital a few years ago. I initially contacted my GP and then due to the waiting list I contacted Benenden and was referred within a few weeks to have an Endometrial Ablation operation. The staff were absolutely amazing and made me feel so at ease that I had no fear concerning my operation at all.

 



Heather Maitland

 

Our services

At Benenden, our members experience healthcare with a difference. You can protect anyone under your membership, there are no upper age limits, and no restrictions based on medical history. Our services are discretionary, which means we work in harmony with the NHS to help our members when they need us most. To make the best use of our members’ funds, we sometimes recommend staying with the NHS but in many cases, we’ll be able to help you. In fact in 2015, we said yes 96,065 times. 

24/7 GP Advice

Round the clock reassurance knowing you can speak to a qualified UK-based GP day or night.

Find out more

Health concern support

Our Member Services team can help with many different health and lifestyle concerns, including directing you to local, specialist support groups. 

Find out more

Diagnostic consultation & tests

If your consultations and tests are delayed we may be able to help get you a faster diagnosis.

Find out more

Treatment and surgery

If the NHS waiting list is causing you distress we may be able to help by funding a quicker appointment. 

Find out more

Psychological Wellbeing 24/7 Helpline

Help with a range of topics including, relationship problems, money worries and much much more.

Find out more

Independent care advice

Through Grace Consulting we can help you assess your current circumstance and help you make an informed decision. 

Find out more

Continence Care

Our nurses can provide you with a simple treatment plan that's right for you to treat urinary tract symptoms. 

Find out more

Physiotherapy

Self managed or face-to-face physiotherapy may be offered to you if NHS delays are causing you distress. 

Find out more

Be Healthy magazine

Packed with industry leading advice, interviews with household names, news stories and articles on how to keep your mind and body healthy.

Find out more

 

Psychological Wellbeing

If you're experiencing a delayed service through the NHS we may be able to help support you with stress, bereavement and much more. 

Find out more

Financial assistance

We may be able to help you if you are experiencing financial hardship as a result of treatment following a diagnosis of cancer or TB

 

Find out more


Full terms and conditions are contained in our Rulebook and in our Your guide to our services. (PDF’s open in a new window)

What we do not cover

Review the range of services that we do not cover. 

Find out more

What does discretionary mean?

In 2015, we helped our members by saying yes 96,065 times.

Existing member?

Understand how we work with the NHS.

Find out more

Join us now

£9.10 per person, per month

Members' remarkable stories take centre stage

The stars of our national TV campaign were our very own Benenden members.  Benenden was founded on the idea of mutual help and we believe our members are the best way to show what makes us a special organisation. 

Alan Cook member since 2013

We arranged for Alan to see a specialist the next day.

Darren & Helena members since 2006

We helped Darren's daughter Helena with an MRI scan and treatment.

Jean Knowles member since 1982

Jean received prompt carpal tunnel surgery which gave her the use of her hands back.

Derrick Lyons member since 1968

Derrick received keyhole knee surgery 7 months quicker than on the NHS.

Rebecca Ward member since 2010

We helped Rebecca get physiotherapy the same day.

Kevin Thorpe member since 1994

We helped Kevin get a speedy diagnosis.

Ann Conroy member since 2005

Ann discovered she needed an urgent heart bypass a year after joining

Dennice member since 2014

Ideal World presenter Dennice tells us why she's a fan of Benenden and why she signed up.

Get involved

If you're a member and are happy to share your experiences please email casestudies@benenden.co.uk to find out more. 

Help our community to grow by telling family, friends and colleagues about the benefits of Benenden Personal Healthcare. Or you can add them to your membership.

Join us now

£9.10 per person, per month

How to request our services

If you're already a member you can request access to our services.

Some of these you can request immediately whilst some others such as diagnostics are available to request after 6 months. 

Request our services

Joining online

It's easy to join Benenden. Our online join form has 2 steps to complete. Here's what to expect; 

  • Step 1 Enter your details including your name, address and contact details. You also have the opportunity to add additional members. 
  • Step 2 Secure payment – enter your bank details to set up a monthly/annual Direct Debit or pay annually by Credit Card. 

Join us