Treatment & surgery

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Treatment and surgery

If your wait on the NHS for treatment or surgery is causing you distress we may be able to help by funding a quicker appointment at one of our hospitals clinics within our large UK network, including the Benenden Hospital in Kent. 

All of our approved hospitals provide treatment for a wide range of conditions and we will assess your requirements against the NHS wait time you may be experiencing and the affect this may have.

We work to complement the NHS and provide authorised services as promptly as we can. 

Why isn’t this service available straight away?

As every service is funded by our members’ contributions we ask that you are a member for six months before you are eligible for assistance with the more expensive services such as diagnostic and treatment.

Already a member and need to discuss treatment or surgery?

Call 0800 414 8100* from the UK or +44 800 414 8100* from abroad.

Please make sure you have your membership number to hand.

Contact us - We would love to hear from you

New members

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Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri excluding Bank Holidays)

Existing members

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Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

Please note that your call may be recorded for our mutual security and also for training and quality purposes.

Health cash plans

Benenden Health Cash Plan, Bupa
Anchorage 3
Anchorage Quays
Salford Quays
Manchester
M50 3XL
0800 970 6517*

Self-pay orthopaedic surgery

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Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242 521 (Lines open 9am-5pm Mon-Fri)

Health assessments

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Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

Travel insurance

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Travel insurance
2nd Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301* (Lines open for Sales 8am-10pm Monday to Friday, 9am-5:30pm Saturday and Sunday. Lines open for Customer Services 8am-8pm Monday to Friday, 9am-5:30pm Saturday and Sunday)

Benenden business healthcare

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Benenden Business Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8179* (Lines open 8.30am-4.30pm Mon-Fri)

Home insurance

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Benenden Home Insurance
1st Floor Maitland House
Warrior Square
Southend on Sea
Essex
SS1 2JY
0800 414 8556* (Lines open Monday to Friday 9am – 7pm, Saturday 9am – 5pm, excludes Bank Holidays)

Home Emergency
0800 294 2851* (Lines open 24 hours a day)

Legal Expenses
0330 100 9618* (Lines open 24 hours a day)

Charitable trust

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Find out more

Charitable Trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Tues-Fri)