9am-5pm, Mon - Fri excludes Bank Holidays.
24th December – Lines close at 3pm
31st December – Lines close at 3pm
8am-5pm, Mon-Fri excludes Bank Holidays.
24th December – Lines open at 9am and close at 3pm
31st December – Lines open at 9am and close at 3pm
Open 24 hours, 7 days a week
Mental Health Support
Let's talk about Mental Health Support
We all need a bit of extra help from time to time, especially when it comes to our mental health. Whether you’re feeling stressed, anxious, depressed or just not quite yourself, we can help with a short course of structured support, guided by a trained professional.
We’ve probably all struggled with our mental health at some point in our lives. But it’s easy to put on a smile and pretend we’re doing okay, while under the surface we’re struggling.
Sometimes it’s fixed by a hug or a warm cup of tea – or our 24/7 Mental Health Helpline –but other times, we all need more help and it’s hard to know how or where to get it.
So our service will teach you coping skills you can use whenever you’re having a hard time with your mental health. Think of them as tools in your toolbox – you’ll know what will help you next time you’re struggling.
How we can help
After we've talked over what you're going through, we'll recommend one of two options, depending on what we think will be more helpful for you:
Wellbeing counselling
We’ll put you in touch with a Counsellor or Assistant Psychologist in our mental health network, who will guide you through a short course of up to 6 sessions (either by video call, over the phone, or in person).
Supported self-help
Or we might offer a guided self-help programme, based on cognitive behavioural therapy (CBT).
You’ll get materials and exercises to work through on your own, with guidance from a Psychological Wellbeing Practitioner who'll check in at the start and end of the course to make sure you get the most out of it.
"Benenden Health was very easy to contact, sympathetic and knowledgeable on the phone and my problem was dealt with quickly and efficiently. I would thoroughly recommend Benenden Health membership."
Gill, July 2025
What's not included
If you need specialist or longer-term support, then we won’t be able to help. But we’ll always try to point you in the direction of someone who can.
We can’t start, monitor or review any mental health medications, such as antidepressants. And we can’t offer this service if you’re already getting mental health support (for example, from an NHS or Private Therapist, Psychiatrist, or Psychologist).
Affordable private healthcare
We're not a health insurance provider. We're a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.
- No age limits.
- Everyone is accepted (all UK residents).
- No quotes, hidden fees, or excess to pay.
- No medical questionnaire required.
Only £15.85 per person, per month.
How to access Mental Health Support
Available after six months of membership
-
Contact us
Call our Mental Health Helpline on 0800 414 8247 from the UK or +44 800 414 8247 from abroad, select option 2.
Available 24 hours a day, 7 days a week.
-
Arranging support
If we're able to help, we'll approve support and let you know the next steps.
Suffering from self-harm, suicidal thoughts or an eating disorder?
These are serious and acute conditions. At Benenden Health, unfortunately, we don't offer the intensive help you might need. We urge anyone experiencing these conditions to contact their registered GP practice or the Samaritans.
Seek help today.
