As a Benenden Health member, you can access the Medbelle Care Programme. This is a personalised support service to help you explore private self-pay treatment options.
And the best part? You get it for free (it normally costs £75 for 12 months access), all because of your Benenden Health membership.
What do I get with the Medbelle Care Programme?
Once you sign up, you'll be paired with your own Patient Care Adviser (PCA) — someone who'll be by your side for 12 months, helping you every step of the way. Here's what's included:
Friendly, one-to-one support from your PCA
Help navigating consultations, surgery, and aftercare
Access to trusted Bupa-accredited hospitals and consultants near you
Clear, competitive pricing
Comprehensive aftercare to support your recovery
What treatments can Medbelle help with?
Medbelle supports a wide range of surgical needs. If you’re considering paying for treatment for any of the following, they may be able to help:
Orthopaedics (hips, knees, shoulders, etc.)
General surgery (hernia, gallbladder)
Gynaecology
Urology
ENT (ear, nose and throat)
Some spinal procedures
For more information on treatments Medbelle offers visit About Medbelle.
What Medbelle can't help with
There are a few things Medbelle can't currently support:
Cancer, cardiology, and most dermatology cases
Chronic medical conditions that don't require surgery
Dental surgery
Patients under 18
Who can access Medbelle?
Medbelle is available to Benenden Health members across the UK, but there are a few places where they’re not currently covering:
Kent (within 2 hours of Benenden Hospital): Since Benenden Hospital is nearby, Benenden Health members should use our 'Outstanding' rated hospital
Northern Ireland
South Wales
Are there discounts on any treatment?
Through our partnership with Medbelle, you’ll enjoy more than just free access to the Medbelle Care Programme (usually £75 a year).
As a Benenden Health member, you also benefit from fair, competitive pricing on a range of private treatment.
That means preferential self-pay rates, often lower than the average cost for equivalent care – all designed to make private treatment more affordable for Benenden Health members.
Ready to find out more?
If you want to know more about how Medbelle could support you — whether you're exploring treatment options or just want to understand what's available — it's easy to take the next step.
Simply, get in touch with Medbelle directly by calling 0333 015 6362 and speak to one of their friendly advisors.
FAQ
The Medbelle Care Programme is an exclusive service from Medbelle, available to Benenden Health members for free (normally £75 for 12 months).
While it falls outside your core Benenden Health membership cover, it offers access to fast, supported private care, if needed, on elective surgical procedures for adults (over 18 years).
Medbelle is a personal support system for private treatment. By joining the Medbelle Care Programme, you get access to a dedicated Patient Care Adviser (PCA) who organises everything - consultations, quotes, bookings and aftercare - so you don't have to navigate it alone.
Medbelle gives you one-to-one guidance from start to finish, helping you find the treatment options that best suit you.
No, your initial enquiry with Medbelle is completely free of charge.
This includes:
A call with a Patient Care Adviser (PCA) to discuss your case
An estimate of likely treatment costs or a comprehensive treatment plan based on an existing clinic letter recommendation
Guidance on the best next steps
If you decide to move ahead with any private service with Medbelle, you’ll also get 12-months of access to the Medbelle Care Programme
Ongoing support from your Patient Care Adviser (PCA) through every step of your treatment
Transparent, competitive pricing
Access to hospitals and surgeons, nationwide
Faster access to high-quality, local private care
Comprehensive aftercare and ongoing support
This 12 months of support also allows for additional enquiries or supported episodes of care during that time, even if your needs change or new treatment is required.
Medbelle offers access to surgical care at Bupa-approved hospitals across the UK (excluding Spire and HCA facilities). They work with a trusted network of experienced consultants covering a wide range of specialities.
Your dedicated Patient Care Adviser (PCA) will talk you through your options and help you choose a convenient local hospital and consultant that best meets your needs.
Start with Benenden Health
If your treatment isn't covered by your membership, Benenden Health can refer you to Medbelle to explore self-pay options
If you know your treatment isn't covered, you wanted some time to consider your next step, or have more questions you can speak to Medbelle by calling: 0333 015 6362
Medbelle will need your basic details and contact information, along with your Benenden Health membership number.
To help speed up the process, it’s also useful to share:
Your consultant's referral letter (if you've already seen a specialist)
The CCSD code for your recommended procedure (if known)
Any details of recent diagnostic reports or scan results
Don't worry if you don’t have all of this, your Medbelle Patient Care Adviser will guide you through what's needed.
All payments can be made directly to Medbelle by credit/debit card or bank transfer.
As part of the Medbelle Care Programme, aftercare is included to give Benenden Health members peace of mind throughout recovery.
Your Patient Care Adviser will talk you through your aftercare terms before treatment, so you always know what to expect.
There's no obligation to proceed with a recommended surgery or via Medbelle. Your Patient Care Adviser (PCA) is there to help you understand your options, answer questions and guide you through the private care process so you can make the best decision for you.
Benenden Health members receive complimentary access to the Medbelle Care Programme (normally £75 annually). The Medbelle Care Programme is provided by MB Global Health Ltd whose registered office is at 80 Ruckholt Road, London E10 5FA. Registered in England and Wales, number 10209411. Limits and exclusions apply.
Limits and exclusions apply. Member saving will vary by procedure undertaken and by location. Each provider is independently managed, and the pricing, discount and saving will vary per location and is subject to change.
