Psychological Wellbeing Helpline - Looking after your mental health
Our Psychological Wellbeing 24/7 Helpline service offers immediate support to help you get back on track. If you're feeling anxious, down or distressed our 24 hour mental health helpline provides immediate access to a qualified therapist who can offer advice, and where appropriate, information about services local to you.
Once you’ve been a member for over 6 months they can also offer you additional counselling services where this is deemed appropriate.
The service is designed to support members with mild to moderate issues whose needs cannot be met through the NHS. Once a therapist has explored your circumstances then treatment can/may be arranged. Appropriate signposting will be given to assist you where our service is not able to provide full support, in instances such as chronic/acute mental health conditions or where ongoing long term support is required. Find out more.
Please note: some mobile networks limit access to UK-based free-phone numbers when calling from abroad. Please contact your mobile network provider if you experience issues, or use a landline for your call.
Please make sure you have your membership number to hand.