Psychological issues can have as serious an impact on your life as physical health problems, and often require immediate intervention. That’s why we make it as easy as possible for members to reach our Psychological Wellbeing Helpline 24 hours a day, seven days a week. Whether you are suffering from anxiety, depression, bereavement or relationship problems we can make sure you don’t have to handle it alone by providing access to an experienced therapist. Naturally, not all problems can be solved in a single phone call. So in addition to offering immediate guidance and reassurance our therapists have the experience to guide you to the most appropriate services for your needs.
You can call the 24/7 Psychological Wellbeing Helpline 24 hours a day, 7 days a week, from the day your membership begins. When you call the helpline you will be placed in immediate contact with a therapist who can provide telephone support.
Call 0800 414 8247 (select option 2) from the UK, or from abroad on +44 800 414 8247 (select option 2). When you call give the therapist your membership number, and they will be able to provide immediate assistance.
Please note: some mobile networks limit access to UK-based free-phone numbers when calling from abroad. Please contact your mobile network provider if you experience issues, or use a landline for your call
Please note that after 6 months of membership this service expands to incorporate the assistance available under our full Psychological Wellbeing Support.