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Cancer Advice Service

If you have cancer you can request our Cancer Advice Service, which provides access to a dedicated care team who will provide you with emotional and practical support and advice.

AVAILABLE AFTER SIX MONTHS OF MEMBERSHIP

What's included

We'll start with an introductory call with a nurse and then a dedicated care team will be on hand for 8 additional calls (up to 20 minutes each). They'll discuss specific concerns or questions you may have. As part of your support you can email and message them too.

The type of support and information provided will be tailored to your specific needs and may include:

  • Understanding your diagnosis and its potential consequences.
  • Helping you to prepare questions ahead of consultations or supporting you afterwards to understand what’s been discussed.
  • Helping you to access services available from the NHS and other organisations.
  • Supporting you emotionally.
  • Practical advice on dealing with the implications of cancer.
  • Helping with the adjustment to life after cancer.
  • Preparing you to return to work and supporting you after your return.
  • Advice on rehabilitation and the importance of physical exercise and healthy diet.

The care team will offer their assistance where they can and, in their clinical discretion, may:

  • Signpost you to one of the other membership services provided by Benenden Health such as the 24/7 Mental Health Helpline, Mental Health Support, or Physiotherapy.

  • Signposting you to the Benenden Charitable Trust which could help with things like equipment, complementary therapies , special clothes, head coverings (like wigs) or prosthetics.

  • Signpost you to local and national charities, organisations and support groups.

This service can also be requested by members who have been diagnosed with tuberculosis.

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Affordable private healthcare

We're not a health insurance provider. We're a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.

  • No age limits.
  • Everyone is accepted (all UK residents).
  • No quotes, hidden fees, or excess to pay.
  • No medical questionnaire required.

Only £15.85 per person, per month.

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"From my first call to Benenden Health requesting help with physiotherapy, to having my first face to face appointment which took less than a week, I am already making progress with my treatment. Everyone I have dealt with have been really helpful and offered first class help and advice. Thank you!"

Pamela - Joined 2016

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Sue - Joined 2010

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How to access Cancer Advice services

Available after six months of membership

  1. Contact us

    Call us on 0300 304 5700 between 8am and 5pm (Monday - Friday), for authorisation.

  2. Following authorisation

    We’ll provide you with contact details to arrange your first telephone call with a nurse.

Please ensure you've read and understood what is and isn't included.

Calls to 03 numbers from UK landlines and mobiles cost no more than a national rate call to 01 or 02 numbers. If you receive inclusive free calls to 01 or 02 numbers with your landline or mobile tariff, calls to 03 numbers will also be included.