New member enquiries 0800 414 8001 *

Existing members 0800 414 8100 *

Record breaking Lillian follows in family footsteps

8th March 2011

At the age of 100, Lillian Dedman has just become our oldest member.

Lillian – who has never had any hospital treatment in her life – was inspired to join the Society when she saw the excellent service her sister received when she was referred for an operation at Benenden Hospital several years ago. 

Lillian’s niece, Pauline who is also a member, worked at Benenden Hospital for more than 20 years as PA to the then Hospital Director, John Aldersley and latterly, Ken Hesketh (now Chief Executive of the Society).

Lillian, who remains completely fit and well and with support from her family lives on her own, was moved by the Society’s ethos of mutual support.

At Lillian’s request, niece Pauline made the call to the Society on her behalf. 

Pauline said: ‘As a family we have a history with Benenden and as members my son had orthopaedic surgery at Benenden Hospital in Kent and my granddaughter had an operation to remove a lump from under her arm when she was just 12 months old. This was a very worrying time for us but we were always reassured by the values and ethos that Benenden upholds’.

James Russell, Membership Enrolment Executive took the call.  He said: ‘I thought nothing of it until I collated her details and realised she was 100 years old. The changes she must have seen throughout her lifetime must be extraordinary.’

Lillian was eligible to join having worked for the Civil Services earlier in her life. She remembers visiting the Hospital and being enamoured by the beautiful surroundings and delighted with the professional and dedicated service her sister received.

Lillian said: ‘Should I ever have to go into hospital at my age, then it will have to be Benenden Hospital in Kent!’ 

On her 100th birthday Lillian celebrated in style with a family lunch in Kent and a fanfare carronade by the Chattenham Army Brigade.  Her nephew, pianist Jools Holland, arranged the event on her behalf.

The oldest member previously stood at 92 years in 2009.

 

twitter icon facebook icon youtube icon linkedin icon googleplus icon

Contact us - We would love to hear from you

New members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8001 * (Lines open 8am-5pm, Mon-Fri excluding Bank Holidays)

Existing members

Send us a message

Benenden Personal Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8100 * (Lines open 8am - 8pm, Mon-Fri excluding Bank Holidays)

Please note that your call may be recorded for our mutual security and also for training and quality purposes.

Health cash plans

Benenden Health Cash Plan
BHSF Limited
2 Darnley Road,
Birmingham,
B16 8TE
0800 414 8071

Lines are open 8.45am to 5.30pm Monday to Friday.

Self-pay orthopaedic surgery

Send us a message

Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX
01580 242 521 (Lines open 9am-5pm Mon-Fri)

Health assessments

Send us a message

Health assessments
Unit 1, Cameron Court
Cameron Street
Hillington Park
Glasgow
G52 4JH
0800 414 8486*

Travel insurance

Send us a message

Travel insurance
2nd Floor Maitland House
Warrior Square
Southend-on-Sea
Essex
SS1 2JY
0800 414 8301*

Lines open for Sales
9am-8pm Monday to Friday 
9am-5pm Saturday
10am-5pm Sunday

Lines open for Customer Services
9am-8pm Monday to Friday
9am-5pm Saturday
10am-5pm Sunday

Benenden business healthcare

Send us a message

Benenden Business Healthcare
Holgate Park Drive
York
YO26 4GG
0800 414 8179* (Lines open 9am-5pm Mon-Fri)

Home insurance

Send us a message

Benenden Home Insurance
1st Floor Maitland House
Warrior Square
Southend on Sea
Essex
SS1 2JY
0800 414 8556* (Lines open Monday to Friday 9am – 7pm, Saturday 9am – 5pm, excludes Bank Holidays)

Home Emergency
0800 294 2851* (Lines open 24 hours a day)

Legal Expenses
0330 100 9618* (Lines open 24 hours a day)

Charitable trust

Send us a message

Find out more

Charitable Trust
Holgate Park Drive
York
YO26 4GG
0800 414 8450* (Lines open 8am - 4pm Mon-Fri)